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Community Support Team Leader
The job itself
Are you looking for a rewarding career where you can utilise your management skills and make a real difference to lives of vulnerable people in your community?
The Community Support Team are recruiting a Team Leader to join our Team who provide support for vulnerable people over the age of 18 across the ERYC in their home environment.
We offer a blended work approach that combines working from the Driffield office, other satellite bases and working from home.
Days of work:
- Monday – Sunday
- Including bank holiday (shift rotation 07:00 - 22:00)
The role will be required to provide effective management and support to a team of Community Support Workers and Carer Relief Sitters to support the delivery of Re-ablement, hospital discharges and Carer Relief services to adults.
Supporting staff in working to individual customer care plans to achieve best possible outcome for our customer group, it will also be responsible for all aspects of Community Support Workers and Sitters staff management, including:
Recruitment and selection, induction of new employees, staff supervision, training, performance management, customers medication management, staff conduct, employee performance reviews, proactively manage staff absence and maintain training data in accordance with the relevant policies and procedures.
You will be expected to work in partnership with other agencies, including, in-house teams, to ensure a smooth delivery of services. Accurately record customer information on ERYC information systems including an electronic rota management system to support the delivery of a high-quality cost-effective service, that is compliant with CQC Standards.
The candidate must:
- Have experience of working in a social care or another care related field along with staff rota management
- Ability to manage your time effectively, be organised and meet deadlines in a pressured environment
- A good standard of education, written and verbal communication skills and an adequate level of literacy and numeracy
- Be competent and confident in using IT packages, software, and equipment
- Experience of managing staff is essential - i.e. recruitment, supervision, Attendance at work, etc.
- Be able to effectively communicate and liaise with staff and other professionals at all levels
- Be able to drive and have access to a car when at work
Want to know more?
Get in touch for more information.
- Name
- Carolyn Conman
- Role
- Community Services Manager
- carolyn.conman@eastriding.gov.uk
- Phone
- 01482 394050
Additional information
Remote working
The Council offers many remote working opportunities as part of our commitment to providing flexibility wherever possible for our employees.
Pay and reward
The Council is undertaking a review of pay and reward as part of its ambitions to attract and retain employees by having effective pay and development structures in place to support modern ways of working and to support the provision of Council services which meet local priorities. Please note that the future terms and conditions of this post may change following the outcome of this review.
Internal Candidates
If you already work for the council and have an Employee Self Service (ESS) account, please login to apply online using your ESS username and password.
Travel
Some travel across East Riding of Yorkshire may be required, applicants must be able to transport themselves.
DBS/Medical check
This post is subject to medical and enhanced DBS clearance.
Equality, Diversity and Inclusion
At East Riding of Yorkshire Council we value everyone, find out what we are doing for equality, diversity and inclusion.
