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Community Support Technician

SalaryText
£19,650 per year (ERYC Grade 4 - Local Government Pay Award 2022/23 pending)
Term Entry
Permanent
Type Hours
Full Time (37 hours per week)
Days
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday
Address
47 – 49 Manorfield Road, Driffield, YO25 5JE
Closing date
Job closes on 2 October
Interview date
Interviews are To be confirmed
Service area
Service area: Community Support Technician
Job reference
Job reference: ACVP000010
Apply link
Description

The job itself

We have an exciting opportunity for an enthusiastic and motivated person to join the busy Community Support Services team at Driffield. Our service provides support for vulnerable people over the age of 18 in their home environment.

The Technician staff team are essential to the running of the Community Support Services and play a key role in dealing with referral requests and organising care for new customers that have been recently discharged home from hospital, along with those with reablement potential. This post supports the delivery of a high-quality, cost-effective service that is compliant with CQC Standards and GDPR.

To be a successful applicant you need to be able to manage your own time effectively, be organised and meet deadlines in a pressured environment.

Along with a good standard of education, written and verbal communication skills are vital, as is a good level of literacy and numeracy.

Your keys responsibilities will be:

  • Taking referrals from Hospital and the Contracts and Review Team
  • Allocating care calls via our electronic rota management system Webroster and Access
  • Responding to emails
  • Liaising and communicating with both in-house and external professionals
  • Inputting data to the in-house Azeus system accurately
  • Preparing reports and feedback including statistical analysis to managers with accurate information and to deadlines
  • To attend meetings if required and to assist in the continual development of the systems used.

Experience in the use of information and communication technology (ICT) is essential, as is being competent and confident in the use of IT packages and equipment.

If you would like any further information, please don’t hesitate to contact Fiona Anderson on 01482 394050.

7 days a week, Monday – Sunday between the hours of 08:30 – 18:30. On a rolling rota.

Contact

Want to know more?

Get in touch for more information.

Name
Fiona Anderson
Role
Senior Technician
fiona.anderson@eastriding.gov.uk
Phone
01482 394050
Description Extra

Additional information

Remote working

The Council offers many remote working opportunities as part of our commitment to providing flexibility wherever possible for our employees.

Pay and reward

The Council is undertaking a review of pay and reward as part of its ambitions to attract and retain employees by having effective pay and development structures in place to support modern ways of working and to support the provision of Council services which meet local priorities. Please note that the future terms and conditions of this post may change following the outcome of this review.

Internal Candidates

If you already work for the council and have an Employee Self Service (ESS) account, please login to apply online using your ESS username and password.

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