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Technical Assistant

Term Entry
Permanent
Type Hours
Full Time (37 hours per week)
Days
Monday to Friday
Address
County Hall, Cross Street, Beverley, HU17 9BA
Closing date
Job closes on 21 August
Interview date
Interview is 30 August
Service area
Service area: Adult Services
Job reference
Job reference: ADLT001145
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Description

The job itself

An exciting opportunity has become available for a Technical Assistant to join the Reviewing and Peripatetic Social Work Team based at County Hall in Beverley.

The Reviewing Team work across the entirety of the East Riding of Yorkshire, undertaking residential annual care reviews in a variety of care home settings. The team currently complete more than 1,500 annual reviews each year. The role will also support the Vulnerability Assessment Team (VAT) and Reviewing Cohort. We work closely with both the safeguarding and the Quality Assurance Team to ensure data is accurate and up to date.

The Technical Assistant manages a large amount of data daily and will contribute to a robust governance, reporting system and any other associated IT tasks relating to this process including indexing data and supporting with statistical reports.

Working with the Team Manager and Senior Social Worker you will contribute to the delivery of efficient and effective performance monitoring including liaising with operational staff about data and recording issues.

You will need to show an aptitude for information related work, have an eye for detail, be a confident spreadsheet user and ideally have used a large corporate IT database such as a client record database. You will need to become conversant with the systems we use including Azeus, InPhase, Business Objects and develop an understanding of adult social care. You will have a common sense approach to working and be adaptable to the environment you are presented with.

The successful applicant will be instrumental in supporting the teams with correct and efficient recording of information which supports performance reporting and analysis of data to identify trends. The post holder will support and educate the team in the implementation and coordination of any performance changes, assist colleagues in the use of Azeus, attend meetings in relation to performance and recording systems and disseminate the information and good practices to the team. You will assist colleagues in using IT equipment and the integration of new systems.

You will be an excellent team worker who is able to organise your workload efficiently and effectively, be flexible to changing demands of the post and work to deadlines. You will work with all the staff in the Reviewing Team, VAT and Review Cohort to support them maintaining good data quality and accuracy within the client record system.

The role will give you the opportunity to develop a range of skills and knowledge in a friendly, welcoming yet challenging environment. Regular supervision and support will be provided as well as an induction into the role.

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Contact

Want to know more?

Get in touch for more information.

Name
Pauline Morris
Role
Senior Social Worker
pauline.morris@eastriding.gov.uk
Phone
01482 396940
Description Extra

Additional information

Remote working

The Council offers many remote working opportunities as part of our commitment to providing flexibility wherever possible for our employees.

Pay and reward

The Council is undertaking a review of pay and reward as part of its ambitions to attract and retain employees by having effective pay and development structures in place to support modern ways of working and to support the provision of Council services which meet local priorities. Please note that the future terms and conditions of this post may change following the outcome of this review.

Internal Candidates

If you already work for the council and have an Employee Self Service (ESS) account, please login to apply online using your ESS username and password.

DBS/Medical check

This post is subject to medical and enhanced DBS clearance.

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