Job Term: 1 Year Fixed Term (secondment applications are welcome)
Appointment Type: Days of work: Monday – Sunday - shift rotation
Hours per week: 37hrs
Place of Work: Community Support Service - 47 – 49 Manorfield Road Driffield YO25 5JE
The Community Support Services team at Driffield provides support for vulnerable people over the age of 18 in their home environment. We are looking to recruit a motivated and enthusiastic Community Support Technician.
The Technician staff team are essential to the running of Community Support Services and play a key role in dealing with referral requests and organising care for new customers that have been discharged home from hospital, along with people in crisis requiring a service of last resort. This post supports the delivery of high quality, cost effective services that is compliant with CQC Standards and GDPR.
This role requires you to work on a rota basis as part of the Technician team to provide support to the service 7 days a week, Monday – Sunday between the hours of 08:30 – 18:30.
Your keys responsibilities will be:
Taking referrals from Hospital and the Contracts and Review Team
Allocating care calls via our electronic rota management system Webroster
Ensuring all emails are appropriately dealt with including emails sent to the team’s shared inbox
Liaising and communicating clearly with both in-house and external professionals
Updating client’s records accurately – including inputting data into Webroster and the in-house AIS system
Preparing reports and feedback including statistical analysis to managers with accurate information.
To attend meetings if required and to assist in the continual development of the systems used.
The candidate will:
Manage your own time effectively, be organised and meet deadlines in a pressured environment.
Have experience in the use of information and communication technology (ICT)
Have a good standard of education, with strong written and verbal communication skills and a good level of numeracy and literacy.
An understanding of Community Support Services is desirable, along with the ability to use a computer based rota system.
In return we offer a number of benefits
If you would like any further information or an informal discussion please contact:
Kirsty Gleadhill-Brown, Community Support Team Leader
Tel: (01482) 394050
Closing date: Sun 01st Nov 2020
Interview date: w/c 16th Nov 2020
As we are offering this role on a 1 year fixed term contract we will welcome any staff wishing to apply on a secondment basis provided you have line management approval.
Please find a link below to download the job outline and employee specification:
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