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Lifeline Technician
The job itself
The Council's Lifeline & Responder Service aims to make available twenty-four hour support and security for elderly, disabled or otherwise vulnerable persons in their home. The applicants must be flexible to meet the needs of a 24/7 service.
East Riding of Yorkshire Council is committed to Safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment.
Applicants should have experience of, and a genuine interest in the welfare of the vulnerable and older people.
You will be required to actively promote Technology to support early intervention and prevention, and specifically to assess, demonstrate and install Telecare equipment including key safes using the appropriate hand tools as required. The role will require prompt responses for installation, enabling people to remain independent in their home wherever possible.
The successful applicant will be required to communicate with all relevant stakeholders, co-ordinating joint working as required. They will be part of a team but must be able to work without supervision ensuring the continuing high service given to service users.
They will also work closely with other staff in the Lifeline & Responder Service and other relevant professionals within a community based environment.
Good communication, telephone skills and experience in customer care is essential, as is working in a busy and sometimes stressful environment. IT skills are an essential part of this role, as agile working within the community is required.
The successful applicants will be required to work 37 hours across the week & weekends on a permanent basis, working bank holidays and during the festive period. The role will be based within the community in the Goole locality, flexibility of hours will be required dependent upon service requirements.
Requirements:
- Full UK Driving Licence
- Use of own car
- Be prepared to undertake a Disclosure and Barring Service Check
Benefits:
- Full training will be provided
- Mileage will be paid in line with the Local Authorities policies and procedures
- Enrolment to the Local Government Pension Scheme
For further details, please contact Lindsey Brooksbank on 01482 396051
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Want to know more?
Get in touch for more information.
- Name
- Lindsey Brooksbank
- Role
- Lifeline Senior Team Leader
- lindsey.brooksbank@eastriding.gov.uk
- Phone
- 01482 396055
Additional information
Pay and reward
The Council is undertaking a review of pay and reward as part of its ambitions to attract and retain employees by having effective pay and development structures in place to support modern ways of working and to support the provision of Council services which meet local priorities. Please note that the future terms and conditions of this post may change following the outcome of this review.
Internal Candidates
If you already work for the council and have an Employee Self Service (ESS) account, please login to apply online using your ESS username and password.
DBS/Medical check
This post is subject to medical and enhanced DBS clearance.