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Childrens Services Administrator L2

Term Entry
Fixed term (Due to Secondment cover)
Type Hours
Full Time (37 hours per week)
Days
Monday to Friday
Address
County Hall, Cross Street, Beverley, HU17 9BA (Some travel may be required)
Closing date
Job closes on 21 August
Interview date
Interviews are To be confirmed
Service area
Service area: Children, Families and Schools
Job reference
Job reference: CYSP000471
Apply link
Description

The job itself

Do you want to make an important contribution towards the safeguarding and protection of children, young people and families?

The ERSCP Partnership’s Business Unit is looking for someone to become our level 2 Children’s Services Support Administrator. The unit is situated in the ERYC Safeguarding and Partnership Hub.

The East Riding Safeguarding Children Partnership (ERSCP) is made up of East Riding of Yorkshire County Council, East Riding Clinical Commissioning Group, and Humberside Police. Their aim is to make sure that children and families can get the right support, in the right place at the right time. We are doing this by

  • Working together to identify and respond to the needs of children in the area
  • Commissioning and publishing local child safeguarding practice reviews
  • Making sure of the effectiveness of the local safeguarding arrangements which are independently scrutinised.

The successful candidate will be enthusiastic and committed to delivering a quality service. The successful candidate should have a flexible approach and the ability to adapt in a busy and changing environment. To undertake this role successfully you need to be customer focused, able to work easily within a challenging environment, have excellent administrative and organisational skills and have the motivation and desire to achieve a high quality service. You will have an eye for detail and should be able to demonstrate effective use of a range of ICT systems / software packages. You should have excellent written and verbal communication skills, as you will be the first point of contact for members of the public, stakeholders and other professionals in relation to local safeguarding children partnership queries and information. A high level of customer service is required, as is the ability to maintain confidentiality and deal with sensitive material. Teamwork plays a vital role, as does the ability to meet deadlines and work on your own initiative. Knowledge of children’s safeguarding is desirable, however a willingness to learn and develop as part of the East Riding child safeguarding multi-agency response is vital.

Our Model

‘You can, I can, We can’

We have created a bespoke practice model that reflects and connects our vision, our value base and our behaviour as one East Riding of Yorkshire approach to working with children, young people and their families, which is nurtured and grown from within East Riding of Yorkshire CYPSSS and owned by our workforce.

We remain committed to Signs of Safety as a practice framework, but this will be set within a much wider, values based, model of practice that clearly connects Signs of Safety much more clearly with the East Riding value base, and our overall approach to making and sustaining relationships with children, families and communities.

Without a well embedded model, there is nothing to centre our practice on to ensure that, while the work may be different, all our teams are grounded in the same values, beliefs, theories and approaches. Having a well-developed practice model helps to create a common language for the service and enables everyone to understand how we go about doing the right things, in the right way and for the right reasons for children and their families.

The Right Candidate

  • To work as part of the ERSCP Partnership Business Unit and be responsible for providing an effective and timely administrative support to all ERSCP activity, Partnership Manager and the Independent Scrutineer.
  • Ensuring administrative processes are carried out accurately and efficiently by checking, verifying and authorising processes.
  • Provide reports on data and information to operational staff.
  • Creating and maintaining effective filing systems both physical and IT based and facilitate document management through photocopying, scanning and indexing.
  • Check, process and produce documentation and data using a range of IT systems including Microsoft Office and service specific packages.
  • Assist in ordering, delivery and payment for goods or services.
  • Invoice and payment processing in line with corporate financial systems.
  • Cash handling both petty cash and digital payments.
  • Reception duties including meet and greet responsibilities.
  • Telephone duties including answering calls, responding to customer enquiries and taking messages for internal and external calls.
  • Deal with routine correspondence and facilitate communication with customers by email, telephone and post as well as managing service area e-mail inboxes.
  • Provide assistance at departmental functions/events including recruitment and selection.
  • Attending meetings as required and taking minutes/ action notes
  • Organise and attend events and meetings related to ERSCP activities
  • Liaise with partnership organisations and services
  • Support the creation and distribution of reports
  • Support with the Partnerships social media communications and ERSCP website.
  • Assist the ERSCP Partnership Manager in the development and monitoring of ERSCP assurance activity and project work

Please note that you must be fluent in the English language (as a requirement of Part 7 of the Immigration Act – for the effective performance of this customer-facing role).

East Riding office spaces are only 3 - 6 miles from Hull, 13 miles from North Lincolnshire, 20 miles from North East Lincolnshire, 22 miles from Doncaster, 17 miles from Scarborough and 14 miles from York, with strong access routes via the M62 and A1079.

As well as a competitive salary and generous annual leave allowance, you will receive a tailored induction package and regular reflective supervision. We also have an excellent Local Government pension scheme and have a great range of other benefits. You will be part of an important team which makes a real difference to children’s lives.

What you now need to do:

We know that you will understand what an important role this is. If working within a local childrens safeguarding partnership, in a highly demanding but rewarding role is what interests you, please apply below.

East Riding of Yorkshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and an Enhanced Disclosure and Barring Service (DBS) disclosure will be sought along with other relevant pre-employment checks.

Contact

Want to know more?

Get in touch for more information.

Name
Margaret Wood
Role
ERSCP Partnership Business Unit Manager
margaret.wood@eastriding.gov.uk
Phone
07876586664
Description Extra

Additional information

Remote working

The Council offers many remote working opportunities as part of our commitment to providing flexibility wherever possible for our employees.

Pay and reward

The Council is undertaking a review of pay and reward as part of its ambitions to attract and retain employees by having effective pay and development structures in place to support modern ways of working and to support the provision of Council services which meet local priorities. Please note that the future terms and conditions of this post may change following the outcome of this review.

Internal Candidates

If you already work for the council and have an Employee Self Service (ESS) account, please login to apply online using your ESS username and password.

Travel

Some travel across East Riding of Yorkshire may be required, applicants must be able to transport themselves.

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