The job itself

The job itself

A great and exciting opportunity has arisen within the Participation, Innovation and Improvement portfolio for an Informatics Manager (initially temporary for one year) to support the further implementation and embedment of the Quality of Practice Framework across the practice system. This is a critical post that will be key in driving forward the work within the Quality of Practice Framework which relates to data and data analysis to support the workforce across Children and Young People Support and Safeguarding Service (CYPSSS), including Early Help and Prevention Portfolio. The service aspiration is to support the wider Children, Families and School Directorate as the service develops and evolves.

The role will require a candidate that has passion for data analysis and is looking to develop experience of working in analytics and informatics in an exciting role that is central to the development of a performance driven service. This is a specialist role in a large and extremely ambitious service, working across multiple products, channels and with multiple users.

The main priorities of the Informatics Manager are supporting the holistic practice system and will include:

Working with the Head of Service in contributing to the wider local authority activity around creating a ‘single view of the child.’
Working with the Head of Service and other local authority colleagues in supporting and contributing to the ongoing work around data management and data performance.
Contributing to the Practice Improvement and Quality Assurance agenda within the practice system to help embed a performance driven culture that leads to high quality outcomes for children, young people and their networks.
To be the single point of contact within the CYPSSS and Early Help and Prevention Portfolio for all matters relating to performance data.
To be responsible for supporting performance management analysis within teams, leading performance surgeries, and working alongside team managers to identify team and individual worker performance issues, including the provision of exception reports.
Work closely with our colleagues in the Performance Team to ensure that data reporting and validation of data is accurate and this accurately informs our quality of practice activity.
To interrogate and analyse complex information with good accuracy, including an ability to critically evaluate service specific performance data, coupled with an ability to communicate and report data findings to non-technical audiences.
To work with our national and regional neighbours around any data and reporting activity and ensure that the East Riding of Yorkshire have the relevant information to be able to analyse comparative data to inform future service delivery.

This post forms part of a wider commitment by the Children, Families and Schools Directorate to support the practice system to deliver impact and focused outcomes for our children, young people and their networks via building a sustainable foundation of support to our holistic workforce. This is a great opportunity to be part of an aspirational and forward-thinking Portfolio with a priority of ensuring the workforce are equipped with the skills, experience and knowledge to promote and enable change.

The post holder will be line managed by the Quality of Practice Manager and will work closely with the Principal Children and Families Social Worker and the Principal Practice Lead in ensuring that all activity complements with the recently launched Model of Practice. The post holder will also work closely with colleagues within the Performance Team and with colleagues across the wider Children, Families and Schools Directorate.

The Office Base for this role will be County Hall, Beverley although will work across the East Riding of Yorkshire footprint alongside the Heads of Service within the service. Working arrangements will be hybrid and working days are Monday to Friday.

Our model

‘You can, I can, We can’

We have created a bespoke practice model that reflects and connects our vision, our value base and our behaviour as one East Riding of Yorkshire approach to working with children, young people and their families, which is nurtured and grown from within East Riding of Yorkshire CYPSSS and owned by our workforce.

We remain committed to Signs of Safety as a practice framework, but this will be set within a much wider, values based, model of practice that clearly connects Signs of Safety much more clearly with the East Riding value base, and our overall approach to making and sustaining relationships with children, families and communities.

Without a well embedded model, there is nothing to centre our practice on to ensure that, while the work may be different, all our teams are grounded in the same values, beliefs, theories and approaches. Having a well-developed practice model helps to create a common language for the service and enables everyone to understand how we go about doing the right things, in the right way and for the right reasons for children and their families.

The right candidate

We are looking for an energetic, creative and experienced practitioner who can demonstrate tenacity and enthusiasm in making a positive difference to the lives of children and young people through the support offered to colleagues in all areas of practice.

You will have an understanding and experience of working within a children’s social care setting, as well as a thorough knowledge of legislative frameworks and demonstrable commitment to the values of family involvement, relational approaches and empowerment.

We are a small team and positive relationships are valued. Therefore, it is essential that the post holder is able to work effectively with others with a flexible and adaptable approach in a relational based approach – always demonstrating their commitment to working to the highest possible standards whilst remaining at all times child centred.You will have excellent written and oral communication skills which will enable you to support and you will be able to demonstrate a high level of motivation and the ability to work independently, with skills in working within timescales and with conflicting priorities.

You will be required to work with senior service leads and corporate performance colleagues to agree reporting requirements. This will include a broad range of data, including service performance data, service user feedback, staff health checks and audit findings.

You will understand basic data issues and can check that the data and analysis looks right. You will need to understand the concept of data being fit for purpose and understand the context of the data. You will need to know about the right questions to ask, and you are curious and apply an analytical mindset when approaching a problem.

You will need to demonstrate good experience of performance management, preferably within a children’s social work service. You will need to have advanced working knowledge of Microsoft Office packages .

You will need to be degree level qualified, with a strong experience of performance frameworks, including experience of using spreadsheets, databases and presentation software. You will need to be able to evidence experience of data collation and an ability to prepare analytical reports, alongside experience of data analysis in relation to Children’s Services.

If you are meet all of these qualities, have the right value base, and are an innovative leader, then what are you waiting for? Apply now and make a difference.

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