Application and interview help

Useful tips to help you sail through your application and interview.

Application form help

We want to provide you with all the help we can to make the process of applying with us as easy as possible.

We’ve put together a few useful hints and tips below.

Are you right for the job?

Before writing your application form you should carefully review both the job outline and the employee specification to determine:

  • What qualifications are essential for the role (if any)
  • What specific skills and knowledge are required to do the job
  • What qualifications, skills and knowledge you have which are relevant
  • Do you meet all the essential criteria? Read about the importance of this below.
Meeting the 'essential criteria'

Your application form needs to demonstrate how you meet ALL of the ‘essential criteria’ from the ‘employee specification’ section of the job listing.

This essential criteria acts as a checklist that the recruiting manager uses to determine if you can be shortlisted for an interview. You must therefore provide working examples for each essential criteria if you want to be invited for an interview.

For example, imagine one of the essential criteria is ‘Experience of delivering training’. Instead of just writing:

'I have experience in providing training to new team members.'

you could make this better by writing:

'I have actively been involved in training new team members, including the creation of a training guide which is used to assist with practical training. This guide is now regularly referred to by all staff, encouraging and promoting skill and knowledge retention.'

Education and qualifications

Contrary to popular belief, you don’t have to list every educational achievement and qualification you have obtained dating back to the beginning of your education. You should however, list all of your education and qualifications that are relevant to the specific vacancy for which you are applying, ensuring you detail any qualifications requested in the essential criteria.

Employment History

Employment history often plays an important part in your application form, especially where the vacancy you are applying for asks for previous experience. It can be a gruelling task to list every job you’ve held over the years and trying to remember every task you were responsible for can be difficult. We’ve put together a few helpful tips to try and make the task easier:

  • List your employment history in reverse chronological order (most recent first and work backwards).
  • If you can’t remember the specific date of your previous employment, just giving the month and year is fine.
  • Any gaps in employment should be fully explained. If you had a gap year, make sure to give the details such as where you went, what you did, who organised it, who funded it and what skills you think you learned as a result of the experience.
  • Try to think about how your gap year, or career break, made you more employable in relation to the job you are applying for.
  • When listing what your job responsibilities were in your previous employment, rather than try to list every duty you had, just emphasise a few key and transferable skills that are most relevant for the job you are applying for.
  • If your employment history is limited, include details of any part-time, temporary, voluntary or work experience you’ve had; especially anything relevant to the job you’re applying for.

All new starters to the council are required to have two satisfactory references, one of which should be from your current or most recent employer. To avoid delays later down the line if you are successful, please ensure that you provide accurate referee information in your application form. This should include their:

  • Full name
  • Preferred email address
  • Full postal address, including postcode

Always ensure that you have informed the people you choose as referees to avoid any issues. Although we won’t request your references at the application stage, if you are successful at interview, references will be sought as soon as possible.

Supporting statement - skills, knowledge and experience

When you’re very enthusiastic about applying for a job, it can be easy to get carried away writing a lengthy supporting statement. But it’s important to remember that when shortlisting, managers are only looking for people who can demonstrate the relevant and essential skills needed for the specific job.

So, whilst you may think it a positive thing to write five pages about your wide range of skills and experience, it isn’t an effective use of your time and will not guarantee you an interview.

Here are some hints and tips to help you write the best supporting statement you can:

  • Your supporting statement is the opportunity to sell yourself, so make sure to mention your achievements, knowledge and strengths.
  • Keep the information concise and well structured. Anything you write about needs to be relevant to the job you are applying for so keep it to the point.
  • Give key examples from your previous and current job roles that clearly demonstrate how you meet the criteria for the job.
  • Explain why you want to be considered for the job. This won’t have any bearing on whether or not you are shortlisted but it will demonstrate your passion and enthusiasm for the role.
  • Explain what you could bring to the role if you were appointed.

Your writing style can help to make your application stand out and demonstrate confidence:

  • The use of positive words and power verbs (in moderation), such as ‘effective, motivated, delivered, achieved, transformed, determined etc.’ will help to improve its quality.
  • Explain your relevant skills, knowledge and experience with concise paragraphs and avoid waffle or vague statements.
  • If it helps, use bullet points and sub-headings to make your statement easier to read.

This goes without saying but always check your application form before submitting it - especially your spelling and grammar.

If it helps, ask someone else to check it for you, sometimes they can pick up on things you don’t see.

Application FAQs

We’ve listed some of the more common questions we get asked about job vacancies. If we haven’t answered your question, please .

I have seen a job I am interested in can you give me more information about the position?

The quickest and best way to get more information about a job is to contact the manager whose details should be stated on the advert.

If there isn’t a name and contact details, please get in touch, and we will find somebody to contact you.

I am looking for a specific job relating to my own skills and experience, can you advise me if there are any vacancies available that you think would be suitable for me?

At this time we do not offer a job/skills matching service and would advise that you use the search facility on the jobs page to look for specific job types. You can search for specific jobs via category or by keywords.

You may also find it useful exploring our careers page, which shows the types of careers available at the council. Please note though that these aren’t current vacancies, and are only to illustrate the varying careers we have at the council.

I’ve been told that a specific job vacancy is coming up but I can’t find it on your website. Do you know when it will be advertised?

Unfortunately, we’re unable to provide any details of jobs which aren’t yet advertised. In this instance we would advise that you regularly check the jobs page to make sure you find the job as soon as it is advertised.

I’ve forgotten my username. What should I do?

Your username is normally your email address. If this doesn’t work, please and we can help you.

I’ve forgotten my password. What should I do?

Use the ‘forgotten password’ link on the login screen. You should receive an email within 15 minutes containing a reset link. Please do not press the ‘forgotten password’ button multiple times - this will not speed up the delivery of the email.

If you don’t receive it within 15 minutes, please try the link again.

If it still doesn't come, please .

It is the weekend, I am having issues logging in to the job’s website and a vacancy I’m interested in closes on Sunday evening. I am unable to complete my application on time, what can I do?

Closing dates are generally not changeable unless in exceptional circumstances. If you’re unable to access your account to complete and submit your application, please straight away on Monday morning. We may be able to contact the recruiting manager to see if they will accept a late application due to the circumstances.

I’m already an employee of the council and completing an online application but I can’t find the ‘previous employment’ or ‘qualifications’ section. Is something wrong with the form?

If you’ve noticed there isn’t a ‘previous employment’ or ‘qualifications’ section on the application form this means you are logged in using your council ESS (iTrent) login details. Logging in with these details, rather than with an account you’ve set up at home with a non-eastriding email address, means you won’t have to complete a separate employment or qualifications section on the form. However, you should ensure that any qualifications and experience you have that is relevant to the job you are applying for, is stated in your supporting statement, otherwise the vacancy manager will not be made aware of them.

Ready to apply?

A couple of things to note before you fill in your online application:

  • Adverts close at midnight on the closing date.
  • Data such as personal information and employment history will save when you submit an application form and then pre-fill into the next application form you complete.
  • Free text fields such as ‘skills, knowledge and experience’ page will not be saved and you must re-enter these with each application.
  • Symbols and special characters, such as è or &, must not be used as unfortunately, these can corrupt the data in your application form.
  • You must complete all mandatory fields marked with *.
  • If you are likely to complete several application forms for different vacancies, it can save time to prepare your supporting statement in a Word or notepad document. You can then copy and paste the relevant information into the application form when you are ready.
  • Before you begin, it will save you some time if you have the following information to hand:
    • Your National Insurance number
    • Details of your employment history
    • Your qualifications
    • Referee contact details

Interview help

Interviews can be a stressful and unnerving experience for most people.

We want to help make the process as painless as possible, so we’ve come up with some helpful hints and tips to remember.

Before your interview
  • Do your research! Although it isn’t guaranteed, some of the interview questions may relate to the services that the team provides, so it may help you to learn more about the team you are applying to work with.

  • Read through the job outline and employee specification in preparation for your interview. This will help you to remember what duties the job role will involve and what type of person the manager is looking for.

  • Think about your key strengths and attributes and write them down. Think about how those things would be of benefit to an employer and what you could bring to the role.

  • Read through your supporting statement again. The interview panel will have your application with them during your interview so it’s good to familiarise yourself with the information you provided.

  • Although you won’t know what questions you’ll be asked, it helps to prepare some answers to common interview questions - a search of the internet will help you find some. This helps get you into the mindset of talking about your skills and experience positively.

  • Prepare some good examples of different situations you have dealt with. The panel may want you to provide actual examples to demonstrate when you have put your skills into practice.

  • Think about any questions you might want to ask at the end of the interview.

  • Make sure you know where you are going in advance of the interview day, including any parking venues if needed.

Documents required at interview

As part of the recruitment assessment process we are required to undertake certain checks for candidates. To avoid delays, some of these checks are done at the interview stage. Whether you're applying to join us or already with us, we ask all candidates to please bring the following documents with you to interview:

  • Right to work – e.g (either passport OR birth certificate and proof of NI e.g. payslip)
  • Identity – e.g driving license/utility bill/tax letter)
  • Change of name if applicable, e.g. deed poll, marriage certificate
  • Educational or professional qualifications or registrations required or relevant for the post
  • Permission to apply for a secondment – if you are applying for this post as an internal secondment you must bring to interview a Secondment Request Form signed by your Head of Service
  • Driving license - If this post will involve you driving council vehicles, you will be assessed to drive and your licence checked to ensure that you will be eligible to drive under the Council’s insurance policy.
  • DBS documents - If the post requires a criminal records check, please see advised list of documents required here.

If you are attending an in person interview at a council location, a copy of your documents will be collected during the interview. If you are attending a virtual interview via Microsoft Teams, you will be required to display the above documents over the screen during the interview. Should you be successful for the position, a hard copy will be requested at the preferred candidate stage.

Interview expenses

Please note the council does not reimburse interview expenses.

Special requirements, aids or adaptations

East Riding of Yorkshire Council is pursuing equality of opportunity in employment. If you have any special requirements or need any other aids or adaptations to assist you during the interview, including any assistance for a disability or learning difference e.g. dyslexia or translation help due to a communication barrier e.g. literacy skills or if English is not your first language, please contact Recruitment Services on 01482 391238 or email

Right to work in the UK guidance

In order to comply with the requirements of the Immigration, Asylum and Nationality Act 2006, the Council needs to ascertain before an offer of employment is made that the preferred candidate has the legal right to work in this country. You will be asked during the assessment process to provide original document or combination of documents as shown in document Acceptable right to work documents.

Applicants from outside the EEA who would require sponsorship to work in the UK under Tier 2 (skilled worker) can self-assess the likelihood of obtaining a Certificate of Sponsorship for this post by visiting the UK Visas and Immigration website.

Accessing the job outline and employee specification

The job outline and employee specification for the post is available from the webpage below to assist you in preparing for your interview (please use the keywords box to search using the Advert number.)

Outline and specifications.

Interview day tips
  • Be presentable - although you will not be scored on this, it makes a good first impression.
  • Come prepared - bring with you any identity documents or qualifications as stated in your interview invitation.
  • Arrive promptly - keeping to timescales can be issue when interviewing and ensuring you arrive promptly will be greatly appreciated.
  • Body language – try to sit up straight, speak with confidence, and make eye contact. Even if you do not feel it, your body language can portray confidence.
  • Take the time to consider your response before answering a question. No one will think any less of you if you do not immediately answer a question at full speed.
  • Keep the focus - it’s difficult not to waffle in an interview, especially when you’re nervous. Try to keep your answers focused on what you’re being asked.
  • Don’t be afraid to ask the interviewer to re-phrase the question if you don’t understand.
  • Be yourself! You don’t have to pretend to be someone else to make a good impression. Your application form was shortlisted for a reason, so have confidence in the fact that the panel has asked you to be there, and just be yourself.
  • Don’t forget to smile!

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