Interview help

Interviews can be a stressful and unnerving experience for most people.

We want to help make the process as painless as possible, so we’ve come up with some helpful hints and tips to remember.

Are you right for the job?

Before writing your application form you should look carefully at both the job outline and the employee specification to determine:

  • What qualifications are essential for the role (if any)
  • What specific skills and knowledge are required to do the job
  • What qualifications, skills and knowledge you have which are relevant
  • Do you meet all the essential criteria? Read about the importance of this below.
Meeting the 'essential criteria'

Your application form needs to demonstrate how you meet ALL of the ‘essential criteria’ from the ‘employee specification’ section of the job listing.

This essential criteria acts as a checklist that the recruiting manager uses to determine if you can be shortlisted for an interview. You must therefore provide working examples for each essential criteria if you want to be invited for an interview.

For example, imagine one of the essential criteria is ‘Experience of delivering training’. Instead of just writing:

'I have experience in providing training to new team members.'

you could make this better by writing:

'I have actively been involved in training new team members, including the creation of a training guide which is used to assist with practical training. This guide is now regularly referred to by all staff, encouraging and promoting skill and knowledge retention.'

Education and qualifications

Contrary to popular belief, you don’t have to list every educational achievement and qualification you have obtained dating back to the beginning of your education. You should however, list all of your education and qualifications that are relevant to the specific vacancy for which you are applying, ensuring you detail any qualifications requested in the essential criteria.

Employment History

Employment history often plays an important part in your application form, especially where the vacancy you are applying for asks for previous experience. It can be a gruelling task to list every job you’ve held over the years and trying to remember every task you were responsible for can be difficult. We’ve put together a few helpful tips to try and make the task easier:

  • List your employment history in reverse chronological order (most recent first and work backwards).
  • If you can’t remember the specific date of your previous employment, just giving the month and year is fine.
  • Any gaps in employment should be fully explained. If you had a gap year, make sure to give the details such as where you went, what you did, who organised it, who funded it and what skills you think you learned as a result of the experience.
  • Try to think about how your gap year, or career break, made you more employable in relation to the job you are applying for.
  • When listing what your job responsibilities were in your previous employment, rather than try to list every duty you had, just emphasise a few key and transferable skills that are most relevant for the job you are applying for.
  • If your employment history is limited, include details of any part-time, temporary, voluntary or work experience you’ve had; especially anything relevant to the job you’re applying for.

All new starters to the council are required to have two satisfactory references, one of which should be from your current or most recent employer. To avoid delays later down the line if you are successful, please ensure that you provide accurate referee information in your application form. This should include their:

  • Full name
  • Preferred email address
  • Full postal address, including postcode

Always ensure that you have informed the people you choose as referees to avoid any issues. Although we won’t request your references at the application stage, if you are successful at interview, references will be sought as soon as possible.

Supporting statement - skills, knowledge and experience

When you’re very enthusiastic about applying for a job, it can be easy to get carried away writing a lengthy supporting statement. But it’s important to remember that when shortlisting, managers are only looking for people who can demonstrate the relevant and essential skills needed for the specific job.

So, whilst you may think it a positive thing to write five pages about your wide range of skills and experience, it isn’t an effective use of your time and will not guarantee you an interview.

Here are some hints and tips to help you write the best supporting statement you can:

  • Your supporting statement is the opportunity to sell yourself, so make sure to mention your achievements, knowledge and strengths.
  • Keep the information concise and well structured. Anything you write about needs to be relevant to the job you are applying for so keep it to the point.
  • Give key examples from your previous and current job roles that clearly demonstrate how you meet the criteria for the job.
  • Explain why you want to be considered for the job. This won’t have any bearing on whether or not you are shortlisted but it will demonstrate your passion and enthusiasm for the role.
  • Explain what you could bring to the role if you were appointed.

Your writing style can help to make your application stand out and demonstrate confidence:

  • The use of positive words and power verbs (in moderation), such as ‘effective, motivated, delivered, achieved, transformed, determined etc.’ will help to improve its quality.
  • Explain your relevant skills, knowledge and experience with concise paragraphs and avoid waffle or vague statements.
  • If it helps, use bullet points and sub-headings to make your statement easier to read.

This goes without saying but always check your application form before submitting it - especially your spelling and grammar.

If it helps, ask someone else to check it for you, sometimes they can pick up on things you don’t see.

Application FAQs

We’ve listed some of the more common questions we get asked about job vacancies. If we haven’t answered your question, please .

I have seen a job I am interested in can you give me more information about the position?

The quickest and best way to get more information about a job is to contact the manager whose details should be stated on the advert.

If there isn’t a name and contact details, please get in touch, and we will find somebody to contact you.

I am looking for a specific job relating to my own skills and experience, can you advise me if there are any vacancies available that you think would be suitable for me?

At this time we do not offer a job/skills matching service and would advise that you use the search facility on the jobs page to look for specific job types. You can search for specific jobs via category or by keywords.

You may also find it useful looking at our careers page, which shows the types of careers available at the council. Please note though that these aren’t current vacancies, and are only to illustrate the varying careers we have at the council.

I’ve been told that a specific job vacancy is coming up but I can’t see it on your website. Do you know when it will be advertised?

Unfortunately, we’re unable to provide any details of jobs which aren’t yet advertised. In this instance we would advise that you regularly check the jobs page to make sure you see the job as soon as it is advertised.

I’ve forgotten my username. What should I do?

Your username is normally your email address. If this doesn’t work, please and we can help you.

I’ve forgotten my password. What should I do?

Use the ‘forgotten password’ link on the login screen. You should receive an email within 15 minutes containing a reset link. Please do not press the ‘forgotten password’ button multiple times - this will not speed up the delivery of the email.

If you don’t receive it within 15 minutes, please try the link again.

If it still doesn't come, please .

It is the weekend, I am having issues logging in to the job’s website and a vacancy I’m interested in closes on Sunday evening. I am unable to complete my application on time, what can I do?

Closing dates are generally not changeable unless in exceptional circumstances. If you’re unable to access your account to complete and submit your application, please straight away on Monday morning. We may be able to contact the recruiting manager to see if they will accept a late application due to the circumstances.

I’m already an employee of the council and completing an online application but I can’t see the ‘previous employment’ or ‘qualifications’ section. Is something wrong with the form?

If you’ve noticed there isn’t a ‘previous employment’ or ‘qualifications’ section on the application form this means you are logged in using your council ESS (iTrent) login details. Logging in with these details, rather than with an account you’ve set up at home with a non-eastriding email address, means you won’t have to complete a separate employment or qualifications section on the form. However, you should ensure that any qualifications and experience you have that is relevant to the job you are applying for, is stated in your supporting statement, otherwise the vacancy manager will not be made aware of them.

Ready to apply?

A couple of things to note before you fill in your online application:

  • Adverts close at midnight on the closing date.
  • Data such as personal information and employment history will save when you submit an application form and then pre-fill into the next application form you complete.
  • Free text fields such as ‘skills, knowledge and experience’ page will not be saved and you must re-enter these with each application.
  • Symbols and special characters, such as è or &, must not be used as unfortunately, these can corrupt the data in your application form.
  • You must complete all mandatory fields marked with *.
  • If you are likely to complete several application forms for different vacancies, it can save time to prepare your supporting statement in a Word or notepad document. You can then copy and paste the relevant information into the application form when you are ready.
  • Before you begin, it will save you some time if you have the following information to hand:
    • Your National Insurance number
    • Details of your employment history
    • Your qualifications
    • Referee contact details

Business Development and Commissioning

Are you looking for a rewarding career with development opportunities and great benefits, where you make a real difference? Could one of our opportunities be the next step in your career?

View vacancies

Business Development & Commissioning

The core purpose of Business Management & Commissioning is to deliver, commission and monitor the quality of care and support services provided to vulnerable adults. This includes identifying, planning, procuring and contract managing of services on behalf of Adult Services, Public Health and the Integrated Care System (ICS) (as well as for some areas of Children’s Services).

Working for us

"Be INspired by our modern workforce."

The Team

We have over 70 members across the Business Development & Commissioning Teams, making a positive difference to the lives of vulnerable people, including:

  • 344,000 residents over the East Riding of Yorkshire.
  • 3,800 Care home residents, 1,900 placed by council.
  • 2,200 Home care service users
  • We also work with almost 200 providers of care.

The Role

Commissioning roles offer the opportunity to lead and be part of a new team. Established to increase our commissioning capacity and supporting the council on a path towards outcome-based services, joint approaches, collaboration and co-creation The Commission team currently has two roles vacant:

The procurement team has recently been restructured and this new role of Assistant Procurement Manager will allow the post holder to further shape and develop the delivery of the health and care procurement category.

Likewise, the Quality Development Team & Contract Monitoring Team have been merged to create the Contract & Quality Assurance Team, and again this new role of Development & Implementation Lead Contract & Quality Assurance allows the successful candidate the opportunity to shape the service.

The ideal candidate

These roles are excellent for candidates who:

  • Have excellent people and project management skills, ability to effectively analyse and report on key intelligence.
  • Enthusiastically grasp opportunity and lead by example, with effective IT skills.
  • Knowledge of the social care market, its changing legislation, regulation and risk.
  • Understand the importance of sustainable commissioning and promoting independence.
  • Have experience of commissioning in the social care market and a sound knowledge of procurement.
  • Are skilled and effective communicators.
  • Embrace innovation.

Benefits at a glance

  • Dedicated training available tailored towards your chosen career path.
  • Flexible working arrangements.
  • Staff discount and health and wellbeing schemes.
  • A friendly and supportive working environment.

View all benefits

Commissioning Team

The Commissioning Team manages a series of projects that lead commissioning developments and initiatives towards the achievement of our commissioning ambitions. The intention is to commission services with a greater focus on outcomes which are co-created with providers and residents. The team’s research and horizon scanning identify gaps in the current care market and analysis of data builds the market intelligence that supports evidence based commissioning decisions. The team seek to advise and influence external and internal partners, regarding options, service delivery and costs to meet identified needs. The aim is to shape the market so that residents have choice of high quality services where and when they are needed.

Health and Care Procurement Team

The Health and Care procurement category team, which includes Adult Social Care Services, Children’s Services, and Public Health services, designs and manages procurement project plans for individual projects including developing tender documents, evaluation processes, and identifying risks and issues for specific contracts. It ensures that contracts are delivered on time and budget in a way that has more of a focus on the individuals that services are provided for, meaning that commissioners and procurement officers must take a personalised approach to procurement, and that is most likely deliver improved outcomes, benefits, and savings, for the category service areas.

Contract and Quality Assurance Team

The Contract and Quality Assurance team plays a key role in the development and sustainability of care provisions through effective quality improvement outcomes and interventions, including an increased focus on proactive support, sector collaboration, and service user voice. The team also supports to improve performance of care providers commissioned by the council, through effective contract monitoring and assurance arrangements and joint working with partner agencies and providers. Furthermore, the team continue to support the independent sector provider through the challenges of the COVID-19 pandemic and will play a key role in supporting the sector to recover from the pandemic and draw on lessons learned.

With so many rewarding opportunities available, the team offers a great career path for someone looking to make a difference.


At East Riding of Yorkshire Council we value everyone, find out what we are doing for Equality, Diversity and Inclusion.

Discover why the council is a great place to work