Interview help

Interviews can be a stressful and unnerving experience for most people.

We want to help make the process as painless as possible, so we’ve come up with some helpful hints and tips to remember.

Are you right for the job?

Before writing your application form you should look carefully at both the job outline and the employee specification to determine:

  • What qualifications are essential for the role (if any)
  • What specific skills and knowledge are required to do the job
  • What qualifications, skills and knowledge you have which are relevant
  • Do you meet all the essential criteria? Read about the importance of this below.
Meeting the 'essential criteria'

Your application form needs to demonstrate how you meet ALL of the ‘essential criteria’ from the ‘employee specification’ section of the job listing.

This essential criteria acts as a checklist that the recruiting manager uses to determine if you can be shortlisted for an interview. You must therefore provide working examples for each essential criteria if you want to be invited for an interview.

For example, imagine one of the essential criteria is ‘Experience of delivering training’. Instead of just writing:

'I have experience in providing training to new team members.'

you could make this better by writing:

'I have actively been involved in training new team members, including the creation of a training guide which is used to assist with practical training. This guide is now regularly referred to by all staff, encouraging and promoting skill and knowledge retention.'

Education and qualifications

Contrary to popular belief, you don’t have to list every educational achievement and qualification you have obtained dating back to the beginning of your education. You should however, list all of your education and qualifications that are relevant to the specific vacancy for which you are applying, ensuring you detail any qualifications requested in the essential criteria.

Employment History

Employment history often plays an important part in your application form, especially where the vacancy you are applying for asks for previous experience. It can be a gruelling task to list every job you’ve held over the years and trying to remember every task you were responsible for can be difficult. We’ve put together a few helpful tips to try and make the task easier:

  • List your employment history in reverse chronological order (most recent first and work backwards).
  • If you can’t remember the specific date of your previous employment, just giving the month and year is fine.
  • Any gaps in employment should be fully explained. If you had a gap year, make sure to give the details such as where you went, what you did, who organised it, who funded it and what skills you think you learned as a result of the experience.
  • Try to think about how your gap year, or career break, made you more employable in relation to the job you are applying for.
  • When listing what your job responsibilities were in your previous employment, rather than try to list every duty you had, just emphasise a few key and transferable skills that are most relevant for the job you are applying for.
  • If your employment history is limited, include details of any part-time, temporary, voluntary or work experience you’ve had; especially anything relevant to the job you’re applying for.

All new starters to the council are required to have two satisfactory references, one of which should be from your current or most recent employer. To avoid delays later down the line if you are successful, please ensure that you provide accurate referee information in your application form. This should include their:

  • Full name
  • Preferred email address
  • Full postal address, including postcode

Always ensure that you have informed the people you choose as referees to avoid any issues. Although we won’t request your references at the application stage, if you are successful at interview, references will be sought as soon as possible.

Supporting statement - skills, knowledge and experience

When you’re very enthusiastic about applying for a job, it can be easy to get carried away writing a lengthy supporting statement. But it’s important to remember that when shortlisting, managers are only looking for people who can demonstrate the relevant and essential skills needed for the specific job.

So, whilst you may think it a positive thing to write five pages about your wide range of skills and experience, it isn’t an effective use of your time and will not guarantee you an interview.

Here are some hints and tips to help you write the best supporting statement you can:

  • Your supporting statement is the opportunity to sell yourself, so make sure to mention your achievements, knowledge and strengths.
  • Keep the information concise and well structured. Anything you write about needs to be relevant to the job you are applying for so keep it to the point.
  • Give key examples from your previous and current job roles that clearly demonstrate how you meet the criteria for the job.
  • Explain why you want to be considered for the job. This won’t have any bearing on whether or not you are shortlisted but it will demonstrate your passion and enthusiasm for the role.
  • Explain what you could bring to the role if you were appointed.

Your writing style can help to make your application stand out and demonstrate confidence:

  • The use of positive words and power verbs (in moderation), such as ‘effective, motivated, delivered, achieved, transformed, determined etc.’ will help to improve its quality.
  • Explain your relevant skills, knowledge and experience with concise paragraphs and avoid waffle or vague statements.
  • If it helps, use bullet points and sub-headings to make your statement easier to read.

This goes without saying but always check your application form before submitting it - especially your spelling and grammar.

If it helps, ask someone else to check it for you, sometimes they can pick up on things you don’t see.

Application FAQs

We’ve listed some of the more common questions we get asked about job vacancies. If we haven’t answered your question, please .

I have seen a job I am interested in can you give me more information about the position?

The quickest and best way to get more information about a job is to contact the manager whose details should be stated on the advert.

If there isn’t a name and contact details, please get in touch, and we will find somebody to contact you.

I am looking for a specific job relating to my own skills and experience, can you advise me if there are any vacancies available that you think would be suitable for me?

At this time we do not offer a job/skills matching service and would advise that you use the search facility on the jobs page to look for specific job types. You can search for specific jobs via category or by keywords.

You may also find it useful looking at our careers page, which shows the types of careers available at the council. Please note though that these aren’t current vacancies, and are only to illustrate the varying careers we have at the council.

I’ve been told that a specific job vacancy is coming up but I can’t see it on your website. Do you know when it will be advertised?

Unfortunately, we’re unable to provide any details of jobs which aren’t yet advertised. In this instance we would advise that you regularly check the jobs page to make sure you see the job as soon as it is advertised.

I’ve forgotten my username. What should I do?

Your username is normally your email address. If this doesn’t work, please and we can help you.

I’ve forgotten my password. What should I do?

Use the ‘forgotten password’ link on the login screen. You should receive an email within 15 minutes containing a reset link. Please do not press the ‘forgotten password’ button multiple times - this will not speed up the delivery of the email.

If you don’t receive it within 15 minutes, please try the link again.

If it still doesn't come, please .

It is the weekend, I am having issues logging in to the job’s website and a vacancy I’m interested in closes on Sunday evening. I am unable to complete my application on time, what can I do?

Closing dates are generally not changeable unless in exceptional circumstances. If you’re unable to access your account to complete and submit your application, please straight away on Monday morning. We may be able to contact the recruiting manager to see if they will accept a late application due to the circumstances.

I’m already an employee of the council and completing an online application but I can’t see the ‘previous employment’ or ‘qualifications’ section. Is something wrong with the form?

If you’ve noticed there isn’t a ‘previous employment’ or ‘qualifications’ section on the application form this means you are logged in using your council ESS (iTrent) login details. Logging in with these details, rather than with an account you’ve set up at home with a non-eastriding email address, means you won’t have to complete a separate employment or qualifications section on the form. However, you should ensure that any qualifications and experience you have that is relevant to the job you are applying for, is stated in your supporting statement, otherwise the vacancy manager will not be made aware of them.

Ready to apply?

A couple of things to note before you fill in your online application:

  • Adverts close at midnight on the closing date.
  • Data such as personal information and employment history will save when you submit an application form and then pre-fill into the next application form you complete.
  • Free text fields such as ‘skills, knowledge and experience’ page will not be saved and you must re-enter these with each application.
  • Symbols and special characters, such as è or &, must not be used as unfortunately, these can corrupt the data in your application form.
  • You must complete all mandatory fields marked with *.
  • If you are likely to complete several application forms for different vacancies, it can save time to prepare your supporting statement in a Word or notepad document. You can then copy and paste the relevant information into the application form when you are ready.
  • Before you begin, it will save you some time if you have the following information to hand:
    • Your National Insurance number
    • Details of your employment history
    • Your qualifications
    • Referee contact details

Adult Social Workers

Take the next step in your adult social work career today. We can offer career development opportunities, a wide range of positions, and support every step of the way, now’s the time to challenge yourself and grow.

View vacancies

Our colleagues are in. Are you?

But don’t just take our word for it, take a listen and see what these social workers have to say!

Welcome to adult social work at East Riding of Yorkshire Council
Welcome to adult social work at East Riding of Yorkshire Council
Our culture
Our culture
Learning and development
Learning and development

Working for us

There's more to working at East Riding of Yorkshire Council than you might think.

Be at the start of something new

Adult social work is a challenging field, dealing with sensitive issues and difficulties for our older population who have been negatively impacted by the pandemic. Be in at the start of our new change management programme which is transforming the way that adult social care services are designed and delivered in the East Riding. Our adult social care strategy and vision is helping us to manage the expected increase in demand for adult social care in future years, while also improving our service to better meet the needs of local residents. It’s an exciting time to be at the start of this journey with us and new social workers will have the opportunity to set the standard in a developing and growing practice.

Management support

It is important for us that our social workers have manageable workloads, supportive and transparent management and the opportunity for continuous professional development.


We are committed to creating a healthy culture where social workers feel that they have a forum to share their views about the organisation and environment in which they work.


We offer excellent training opportunities within an organisation that embraces a learning culture and promotes career advancement. We invest in our social workers and want to grow, and retain, our own. We offer specific qualifications with the University of Hull and Lincoln for academic courses such as Practice Educator, Best Interest Assessor, Approved Mental Health Professional, all paid for by the council. Many social workers who have risen the ranks with us have come through the Social Work apprenticeship or Open University Social Work Degree route and are retained by the service. It goes without saying that we pay and support your professional memberships (ASYE for example).

Flexible working

We can support you and the needs of your own family and things that matter to you. From full time, to part time, to a range of flexible working we are happy to talk to you about our range of options before you submit your application form.


You will be fully enabled through mobile kit to work in a highly agile way at locations across the area.

Benefits at a glance

  • Strong management support at all levels
  • Regular one to one and reflective supervision within teams
  • Use of evidence-based practice models
  • Excellent training opportunities within an organisation that embraces a learning culture and promotes career advancement
  • Flexible working including modern ‘agile’ working practices and family friendly leave
  • Reimbursement of Social Work England Fees
  • Access to a local government pension scheme, staff discount and health and wellbeing schemes, car lease and salary sacrifice schemes and contribution to mileage costs
  • And most importantly have the opportunity to make a real difference in the community.

View all benefits

Working in the adult services directorate in the role of a social worker is a vital one. Be in at the start of our new change management programme which is transforming the way that adult social care services are designed and delivered in the East Riding.
Hannah Feaney
Principal Social Worker, Adult Services

Meet the Head of Adult Services

Lee Thompson

Lee Thompson

Head of Adult Services

Be part of the next stage of our journey

“I am delighted to work in the East Riding as the Head of Adult Services, having been in post since May 2018. In my role I am often astonished by the strength, resilience, and professional practice that our frontline workers demonstrate daily when working with our residents. I feel privileged to lead a strong and highly supportive service. East Riding Council is a forward-thinking council, willing to modernise and innovate with a strong sense of leadership and focus. I am pleased to lead the Adult Social Care agenda, supporting vulnerable people across our communities, and working closely with our key partners across the wider social care and health system.

The East Riding of Yorkshire is a beautiful and diverse place to work and live. Choosing a professional career in adult social care will provide opportunities for you to expand your knowledge through a robust career and progression pathway. We are dedicated to supporting your continued professional development in a variety of ways. We have strong links with Social Work England, Skills for Care and the Health Care Professionals Council and we are committed to research, practice development and a culture of continuous improvement.

As a social worker myself, I was compelled to work in a sector that would enable me to contribute to making the difference that is needed both in society and across our communities. A social work career does provide this opportunity, and for me it remains one of the best things I have done. Despite challenges, it is a rewarding profession for those of us who choose this vocation. There are both challenges and opportunities, especially following the pandemic, but locally and nationally we are looking to the future. I am keen to promote the social work opportunities we have in Adult Social Care. Our microsite provides a lot more information about our employment offer and I invite you to consider bringing your skills and talent to the East Riding of Yorkshire to be part of our team and importantly to be part of the next stage of our journey.”

Working for the council means that you get a range of employee benefits, including a competitive salary, generous leave entitlement, a government pension scheme, access to our East Riding Rewards (which includes a variety of high street, dining and holiday discounts), health and wellbeing schemes, car lease and salary sacrifice schemes and contribution to mileage costs.
Jessica Nolan
Senior Social Worker, Adult Services


We currently have a number of career opportunities within our adult services directorate to help and support our older population in the East Riding and advocate for their rights, best interests and social justice which is needed now more than ever.

Discover why the council is a great place to work