Interview help

Interviews can be a stressful and unnerving experience for most people.

We want to help make the process as painless as possible, so we’ve come up with some helpful hints and tips to remember.

Are you right for the job?

Before writing your application form you should look carefully at both the job outline and the employee specification to determine:

  • What qualifications are essential for the role (if any)
  • What specific skills and knowledge are required to do the job
  • What qualifications, skills and knowledge you have which are relevant
  • Do you meet all the essential criteria? Read about the importance of this below.
Meeting the 'essential criteria'

Your application form needs to demonstrate how you meet ALL of the ‘essential criteria’ from the ‘employee specification’ section of the job listing.

This essential criteria acts as a checklist that the recruiting manager uses to determine if you can be shortlisted for an interview. You must therefore provide working examples for each essential criteria if you want to be invited for an interview.

For example, imagine one of the essential criteria is ‘Experience of delivering training’. Instead of just writing:

'I have experience in providing training to new team members.'

you could make this better by writing:

'I have actively been involved in training new team members, including the creation of a training guide which is used to assist with practical training. This guide is now regularly referred to by all staff, encouraging and promoting skill and knowledge retention.'

Education and qualifications

Contrary to popular belief, you don’t have to list every educational achievement and qualification you have obtained dating back to the beginning of your education. You should however, list all of your education and qualifications that are relevant to the specific vacancy for which you are applying, ensuring you detail any qualifications requested in the essential criteria.

Employment History

Employment history often plays an important part in your application form, especially where the vacancy you are applying for asks for previous experience. It can be a gruelling task to list every job you’ve held over the years and trying to remember every task you were responsible for can be difficult. We’ve put together a few helpful tips to try and make the task easier:

  • List your employment history in reverse chronological order (most recent first and work backwards).
  • If you can’t remember the specific date of your previous employment, just giving the month and year is fine.
  • Any gaps in employment should be fully explained. If you had a gap year, make sure to give the details such as where you went, what you did, who organised it, who funded it and what skills you think you learned as a result of the experience.
  • Try to think about how your gap year, or career break, made you more employable in relation to the job you are applying for.
  • When listing what your job responsibilities were in your previous employment, rather than try to list every duty you had, just emphasise a few key and transferable skills that are most relevant for the job you are applying for.
  • If your employment history is limited, include details of any part-time, temporary, voluntary or work experience you’ve had; especially anything relevant to the job you’re applying for.

All new starters to the council are required to have two satisfactory references, one of which should be from your current or most recent employer. To avoid delays later down the line if you are successful, please ensure that you provide accurate referee information in your application form. This should include their:

  • Full name
  • Preferred email address
  • Full postal address, including postcode

Always ensure that you have informed the people you choose as referees to avoid any issues. Although we won’t request your references at the application stage, if you are successful at interview, references will be sought as soon as possible.

Supporting statement - skills, knowledge and experience

When you’re very enthusiastic about applying for a job, it can be easy to get carried away writing a lengthy supporting statement. But it’s important to remember that when shortlisting, managers are only looking for people who can demonstrate the relevant and essential skills needed for the specific job.

So, whilst you may think it a positive thing to write five pages about your wide range of skills and experience, it isn’t an effective use of your time and will not guarantee you an interview.

Here are some hints and tips to help you write the best supporting statement you can:

  • Your supporting statement is the opportunity to sell yourself, so make sure to mention your achievements, knowledge and strengths.
  • Keep the information concise and well structured. Anything you write about needs to be relevant to the job you are applying for so keep it to the point.
  • Give key examples from your previous and current job roles that clearly demonstrate how you meet the criteria for the job.
  • Explain why you want to be considered for the job. This won’t have any bearing on whether or not you are shortlisted but it will demonstrate your passion and enthusiasm for the role.
  • Explain what you could bring to the role if you were appointed.

Your writing style can help to make your application stand out and demonstrate confidence:

  • The use of positive words and power verbs (in moderation), such as ‘effective, motivated, delivered, achieved, transformed, determined etc.’ will help to improve its quality.
  • Explain your relevant skills, knowledge and experience with concise paragraphs and avoid waffle or vague statements.
  • If it helps, use bullet points and sub-headings to make your statement easier to read.

This goes without saying but always check your application form before submitting it - especially your spelling and grammar.

If it helps, ask someone else to check it for you, sometimes they can pick up on things you don’t see.

Application FAQs

We’ve listed some of the more common questions we get asked about job vacancies. If we haven’t answered your question, please .

I have seen a job I am interested in can you give me more information about the position?

The quickest and best way to get more information about a job is to contact the manager whose details should be stated on the advert.

If there isn’t a name and contact details, please get in touch, and we will find somebody to contact you.

I am looking for a specific job relating to my own skills and experience, can you advise me if there are any vacancies available that you think would be suitable for me?

At this time we do not offer a job/skills matching service and would advise that you use the search facility on the jobs page to look for specific job types. You can search for specific jobs via category or by keywords.

You may also find it useful looking at our careers page, which shows the types of careers available at the council. Please note though that these aren’t current vacancies, and are only to illustrate the varying careers we have at the council.

I’ve been told that a specific job vacancy is coming up but I can’t see it on your website. Do you know when it will be advertised?

Unfortunately, we’re unable to provide any details of jobs which aren’t yet advertised. In this instance we would advise that you regularly check the jobs page to make sure you see the job as soon as it is advertised.

I’ve forgotten my username. What should I do?

Your username is normally your email address. If this doesn’t work, please and we can help you.

I’ve forgotten my password. What should I do?

Use the ‘forgotten password’ link on the login screen. You should receive an email within 15 minutes containing a reset link. Please do not press the ‘forgotten password’ button multiple times - this will not speed up the delivery of the email.

If you don’t receive it within 15 minutes, please try the link again.

If it still doesn't come, please .

It is the weekend, I am having issues logging in to the job’s website and a vacancy I’m interested in closes on Sunday evening. I am unable to complete my application on time, what can I do?

Closing dates are generally not changeable unless in exceptional circumstances. If you’re unable to access your account to complete and submit your application, please straight away on Monday morning. We may be able to contact the recruiting manager to see if they will accept a late application due to the circumstances.

I’m already an employee of the council and completing an online application but I can’t see the ‘previous employment’ or ‘qualifications’ section. Is something wrong with the form?

If you’ve noticed there isn’t a ‘previous employment’ or ‘qualifications’ section on the application form this means you are logged in using your council ESS (iTrent) login details. Logging in with these details, rather than with an account you’ve set up at home with a non-eastriding email address, means you won’t have to complete a separate employment or qualifications section on the form. However, you should ensure that any qualifications and experience you have that is relevant to the job you are applying for, is stated in your supporting statement, otherwise the vacancy manager will not be made aware of them.

Ready to apply?

A couple of things to note before you fill in your online application:

  • Adverts close at midnight on the closing date.
  • Data such as personal information and employment history will save when you submit an application form and then pre-fill into the next application form you complete.
  • Free text fields such as ‘skills, knowledge and experience’ page will not be saved and you must re-enter these with each application.
  • Symbols and special characters, such as è or &, must not be used as unfortunately, these can corrupt the data in your application form.
  • You must complete all mandatory fields marked with *.
  • If you are likely to complete several application forms for different vacancies, it can save time to prepare your supporting statement in a Word or notepad document. You can then copy and paste the relevant information into the application form when you are ready.
  • Before you begin, it will save you some time if you have the following information to hand:
    • Your National Insurance number
    • Details of your employment history
    • Your qualifications
    • Referee contact details

Appleton Court

Looking for a rewarding career with development opportunities, great benefits and training with positions available for all levels of experience? Check out our new team where you can make a real difference to someones life whilst working in a modern work space.

View vacancies

Working for us

"Be INspired by our new facilities"

Appleton Court

Appleton Court is a new independent living facility that provides extra care for residents. Based in Hessle and designed to support adults 18+ with varying levels of care needs, to maximise their independence and maintain their hobbies and interests in the community. We're looking to build a new team to help shape and deliver our future.

This new inter-generational Extra Care Scheme offers modern apartments and support for residents to live independently as long as possible in the community for longer. This is achieved by meeting housing needs and broadening the choice for tenants with care needs, providing an alternative to residential care or supported housing.

The team

Our team at Appleton Court includes around 100 staff ranging from admin, caretakers to experienced care providers. We have a unique opportunity to join our team at an exciting time where you can be part of shaping our new facilities and services.

Candidate requirements

We have roles available for all levels of experience and qualifications to suit those looking to begin a career in care to experienced senior care providers. We also have roles to suit those looking for alternative career paths.

We provide full training for all of our staff and offer a supportive development culture. Training can include options such as moving and handling of people, basic life support, Care Certificate, Safeguarding and level 2 food safety. There will be opportunities to shadow with other care services during the induction period.

New to working in care?

Want to work for us?

If you're interested in working for us and you have the right values, we're looking to recruit new members of the team to start from March onwards. We offer flexible working options to suit your lifestyle which we incorporate into our working shift patterns to cover a 24 hour day service, 7 days a week. Upload your CV to one of our vacancies or contact us on the details below.

Benefits at a glance

  • Staff discount and health and wellbeing schemes.
  • A friendly and supportive working environment.
  • Central location with access to transport links, shops and supermarkets within walking distance.
  • Training and qualifications provided.

View all benefits

This is a great time for people to join a modern workforce and make a real difference in the community.

More about us

Our roles

Here at Appleton Court we value our most important asset, our staff. We offer and provide training at all levels to ensure we deliver a high quality service. We work with individuals to ensure we offer the developmental opportunities to suit your chosen career.

As part of East Riding of Yorkshire Council, not only do our employees receive a number of great benefits but we have working patterns to suit everyone and fit around your lifestyle. With opportunities available in everything from admin to leadership with jobs for all levels of experience, check out which roles you might be interested in or contact us for more information.

Types of careers

Check out our workforce:

Care provider roles
Night Care Worker Care Officer Care Worker
Leadership/ specialist roles
Senior Care Officer Senior Night Care Worker Wellbeing Co-ordinator
Administrative roles
ASC Administrator Level 1
Generalist roles
Caretaker Domestic Assistant


Appleton Court offers 44 Independent Living with Extra Care Apartments. There are 36 x 1 bedroom and 8 x 2 bedroom apartments which will include some short stay apartments. These have been designed to provide quality living accommodation which includes a private entrance hallway, open plan kitchen and lounge/diner. The building has been designed using modern materials to ensure it is energy efficient resulting in reduced costs . There are 7 disabled parking spaces for blue badge holders, 23 standard parking bays and covered cycle storage. The communal outdoor spaces are accessible to all tenants and they are maintained by our maintenance team.

Our residents

Extra care housing promotes tenants to live as independently as possible supported by the provision of on-site care and support, based on people’s assessed needs. To be eligible to apply to live in Appleton Court, residents must:

  • be over 18 with an assessed need for social care.
  • demonstrate they have both housing and care needs.
  • have an Adults Services assessment which identifies a need for assistance with daily living tasks and/or personal care; and have a connection to the local area.

Smarter living

Appleton Court is fitted with ‘smart technology’ to help keep residents safe, secure and well. This includes Appello’s ‘LivingHub’ IT82 system, which is a multifunctional safety and wellbeing system accessible in each home. The wall mounted display has a high-quality camera for video door entry in addition to an emergency alarm system. The system is wi-fi and Bluetooth enabled.

Integrated video on the LivingHub enables face to face calling between apartments, communal areas and site staff. The ‘I’m OK’ function and video calling supports greater independence. Appleton Court will have access to technology which can support tenants wellbeing and maintaining contact with those important to them.

Appleton Court

Appleton Court, Boothferry Road, Hessle

As a new facility there's a number of career and training development opportunities available at all levels.


Please see our current vacancies below or email us to find out more and speak to one of the team.

At East Riding of Yorkshire Council we value everyone, find out what we are doing for Equality, Diversity and Inclusion.

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