Interview help

Interviews can be a stressful and unnerving experience for most people.

We want to help make the process as painless as possible, so we’ve come up with some helpful hints and tips to remember.

Are you right for the job?

Before writing your application form you should look carefully at both the job outline and the employee specification to determine:

  • What qualifications are essential for the role (if any)
  • What specific skills and knowledge are required to do the job
  • What qualifications, skills and knowledge you have which are relevant
  • Do you meet all the essential criteria? Read about the importance of this below.
Meeting the 'essential criteria'

Your application form needs to demonstrate how you meet ALL of the ‘essential criteria’ from the ‘employee specification’ section of the job listing.

This essential criteria acts as a checklist that the recruiting manager uses to determine if you can be shortlisted for an interview. You must therefore provide working examples for each essential criteria if you want to be invited for an interview.

For example, imagine one of the essential criteria is ‘Experience of delivering training’. Instead of just writing:

'I have experience in providing training to new team members.'

you could make this better by writing:

'I have actively been involved in training new team members, including the creation of a training guide which is used to assist with practical training. This guide is now regularly referred to by all staff, encouraging and promoting skill and knowledge retention.'

Education and qualifications

Contrary to popular belief, you don’t have to list every educational achievement and qualification you have obtained dating back to the beginning of your education. You should however, list all of your education and qualifications that are relevant to the specific vacancy for which you are applying, ensuring you detail any qualifications requested in the essential criteria.

Employment History

Employment history often plays an important part in your application form, especially where the vacancy you are applying for asks for previous experience. It can be a gruelling task to list every job you’ve held over the years and trying to remember every task you were responsible for can be difficult. We’ve put together a few helpful tips to try and make the task easier:

  • List your employment history in reverse chronological order (most recent first and work backwards).
  • If you can’t remember the specific date of your previous employment, just giving the month and year is fine.
  • Any gaps in employment should be fully explained. If you had a gap year, make sure to give the details such as where you went, what you did, who organised it, who funded it and what skills you think you learned as a result of the experience.
  • Try to think about how your gap year, or career break, made you more employable in relation to the job you are applying for.
  • When listing what your job responsibilities were in your previous employment, rather than try to list every duty you had, just emphasise a few key and transferable skills that are most relevant for the job you are applying for.
  • If your employment history is limited, include details of any part-time, temporary, voluntary or work experience you’ve had; especially anything relevant to the job you’re applying for.

All new starters to the council are required to have two satisfactory references, one of which should be from your current or most recent employer. To avoid delays later down the line if you are successful, please ensure that you provide accurate referee information in your application form. This should include their:

  • Full name
  • Preferred email address
  • Full postal address, including postcode

Always ensure that you have informed the people you choose as referees to avoid any issues. Although we won’t request your references at the application stage, if you are successful at interview, references will be sought as soon as possible.

Supporting statement - skills, knowledge and experience

When you’re very enthusiastic about applying for a job, it can be easy to get carried away writing a lengthy supporting statement. But it’s important to remember that when shortlisting, managers are only looking for people who can demonstrate the relevant and essential skills needed for the specific job.

So, whilst you may think it a positive thing to write five pages about your wide range of skills and experience, it isn’t an effective use of your time and will not guarantee you an interview.

Here are some hints and tips to help you write the best supporting statement you can:

  • Your supporting statement is the opportunity to sell yourself, so make sure to mention your achievements, knowledge and strengths.
  • Keep the information concise and well structured. Anything you write about needs to be relevant to the job you are applying for so keep it to the point.
  • Give key examples from your previous and current job roles that clearly demonstrate how you meet the criteria for the job.
  • Explain why you want to be considered for the job. This won’t have any bearing on whether or not you are shortlisted but it will demonstrate your passion and enthusiasm for the role.
  • Explain what you could bring to the role if you were appointed.

Your writing style can help to make your application stand out and demonstrate confidence:

  • The use of positive words and power verbs (in moderation), such as ‘effective, motivated, delivered, achieved, transformed, determined etc.’ will help to improve its quality.
  • Explain your relevant skills, knowledge and experience with concise paragraphs and avoid waffle or vague statements.
  • If it helps, use bullet points and sub-headings to make your statement easier to read.

This goes without saying but always check your application form before submitting it - especially your spelling and grammar.

If it helps, ask someone else to check it for you, sometimes they can pick up on things you don’t see.

Application FAQs

We’ve listed some of the more common questions we get asked about job vacancies. If we haven’t answered your question, please .

I have seen a job I am interested in can you give me more information about the position?

The quickest and best way to get more information about a job is to contact the manager whose details should be stated on the advert.

If there isn’t a name and contact details, please get in touch, and we will find somebody to contact you.

I am looking for a specific job relating to my own skills and experience, can you advise me if there are any vacancies available that you think would be suitable for me?

At this time we do not offer a job/skills matching service and would advise that you use the search facility on the jobs page to look for specific job types. You can search for specific jobs via category or by keywords.

You may also find it useful looking at our careers page, which shows the types of careers available at the council. Please note though that these aren’t current vacancies, and are only to illustrate the varying careers we have at the council.

I’ve been told that a specific job vacancy is coming up but I can’t see it on your website. Do you know when it will be advertised?

Unfortunately, we’re unable to provide any details of jobs which aren’t yet advertised. In this instance we would advise that you regularly check the jobs page to make sure you see the job as soon as it is advertised.

I’ve forgotten my username. What should I do?

Your username is normally your email address. If this doesn’t work, please and we can help you.

I’ve forgotten my password. What should I do?

Use the ‘forgotten password’ link on the login screen. You should receive an email within 15 minutes containing a reset link. Please do not press the ‘forgotten password’ button multiple times - this will not speed up the delivery of the email.

If you don’t receive it within 15 minutes, please try the link again.

If it still doesn't come, please .

It is the weekend, I am having issues logging in to the job’s website and a vacancy I’m interested in closes on Sunday evening. I am unable to complete my application on time, what can I do?

Closing dates are generally not changeable unless in exceptional circumstances. If you’re unable to access your account to complete and submit your application, please straight away on Monday morning. We may be able to contact the recruiting manager to see if they will accept a late application due to the circumstances.

I’m already an employee of the council and completing an online application but I can’t see the ‘previous employment’ or ‘qualifications’ section. Is something wrong with the form?

If you’ve noticed there isn’t a ‘previous employment’ or ‘qualifications’ section on the application form this means you are logged in using your council ESS (iTrent) login details. Logging in with these details, rather than with an account you’ve set up at home with a non-eastriding email address, means you won’t have to complete a separate employment or qualifications section on the form. However, you should ensure that any qualifications and experience you have that is relevant to the job you are applying for, is stated in your supporting statement, otherwise the vacancy manager will not be made aware of them.

Ready to apply?

A couple of things to note before you fill in your online application:

  • Adverts close at midnight on the closing date.
  • Data such as personal information and employment history will save when you submit an application form and then pre-fill into the next application form you complete.
  • Free text fields such as ‘skills, knowledge and experience’ page will not be saved and you must re-enter these with each application.
  • Symbols and special characters, such as è or &, must not be used as unfortunately, these can corrupt the data in your application form.
  • You must complete all mandatory fields marked with *.
  • If you are likely to complete several application forms for different vacancies, it can save time to prepare your supporting statement in a Word or notepad document. You can then copy and paste the relevant information into the application form when you are ready.
  • Before you begin, it will save you some time if you have the following information to hand:
    • Your National Insurance number
    • Details of your employment history
    • Your qualifications
    • Referee contact details

Children's Social Care

Take the next step in Children, Young People Safeguarding and Support Service. With career development opportunities, a wide range of positions available, and support every step of the way, now’s the time to challenge yourself and grow.

View vacancies


Come and work for a 'GOOD' Local Authority

Our workforce feel valued, listened to and part of the whole service. Our practitioners and managers are positive about working in the East Riding and we have a kind and caring senior leadership team'. We want you to come and join our team - your journey with East Riding of Yorkshire Council starts now'.

Read our report

Who are we?

Be inspired by our teams

Early help and prevention

The Early Help and Prevention Front door is responsible for offering an open ear and directing families to the best fit for them in early preventative work.

The Early Years’ service is very diverse working with our younger children through our nursery provisions, to our families information service offering a vast array of services and signposting families to the most appropriate services for their needs.

The children centres are a one stop shop for families offering sessions, information, advice and a safe haven for parents to be, new parents, children and young people.

Early help & Prevention, the light at the end of the tunnel supporting, walking alongside and shining the way for families in need of early help to give them the leg up they need to be able to live and thrive without service involvement.

Targeted Intensive Service

Bespoke specialist service there for our children, young people and families in need of wrap around support, which includes the Youth Offending Service working with young people who have committed a criminal offence and supporting them to learn, develop and achieve positive outcomes.

The Making a Change Team, works with young people that we worry are being exploited and in need of a positive adult in their life to help, support and walk alongside them. The team work alongside Social Workers to safeguard some of our highest risk young people and work passionately to enable them to live safely.

The Intensive Team works closely with families who have a Social Worker, to enable our children and young people to live safely within their home environment.

Safeguarding and Partnership Hub

The front door, is an open ear and first point of contact for anyone who has concerns about a child or young person that may be or likely to suffer significant harm, our social workers work hard to gather information and will then decide the next steps and appropriate action to take whether that be signposting or referring to our assessment social work teams (Children’s assessment Service).

The Children’s Assessment Service walk alongside families to assess their needs and will then refer on to the most appropriate service this could be our Strengthening & Supporting Families Teams, Early Help and Prevention or universal services.

The Partnership is our arms reaching out to our partner agencies to ensure that we work systemically and towards shared goals.

Children's Social Care

The Strengthening & Supporting Families Team works with families to ensure our children, young people are safe from harm.

The role of Social Worker sits within this team and they have a legal duty to protect children from harm, whilst ensuring that their voices are heard.

The Children with Disabilities Team offer support and guidance for our children and young people and strive to protect and sustain their specialist provision and ensure a consistent and dedicated provision for them and their families.

Corporate Parenting

The warm hug that is our corporate parenting portfolio, which includes a team of social workers supporting our children that are looked after, pathway team that walk alongside our young people that have been looked after and are on their journey to independence.

We also have our fostering and adoption teams there to support and assist our families and our children’s homes a safe, nurturing and homely place for our children and young people.

Participation, Innovation & Improvement

The engine room of CYPSSS, a multifaceted portfolio responsible for the quality and consistency of practice across the workforce.

The main priorities for the PII portfolio are: Focus, Motivate, Hear, Reflect, Promote and Aspire. PII consists of 11 managers that cover quality of practice, learning and development, participation and children’s rights, inspection activity, project work throughout CYPSSS and the Principals working as conduits between the workforce and our senior leadership team, to name a few.

There's so much support available for NQSW's within East Riding of Yorkshire. I love the team I am based in, and there are many opportunities to develop your knowledge and practice confidence.
Tianey Johnson
Newly Qualified Social Worker

Our colleagues are in. Are you?

But don’t just take our word for it, take a listen and see what our team have to say!

Working as a children's social worker
Working as a children's social worker
ERYC Model of Practice Video
ERYC Model of Practice Video
We value and care about our staff
We value and care about our staff
A new way of working flexible working to suit you and your family
A new way of working flexible working to suit you and your family
The best bits about working with us
The best bits about working with us

Meet Our Team

Check out some of the roles who make up our service.

Administration roles

  • Business Support - Business support are the fuel to our engine, keeping us working as a system, offering support in taking minutes, administration duties, welcoming our families into our Children Centres to name a few.

Generalist roles

  • Family Coordinators - A very diverse role that works with our families, using outside the box thinking to enable them to thrive and live safely without the need of services

  • CYPSSS Casual Workers - A varied role working with our children, young people and families to achieve small steps to enable them to live safely without the need of services.

  • CYPSSS Relief Workers - A reactive role working with our out of hours Social Workers supporting with a wide range of tasks to keep our children and young people safe outside of general office hours. This could include transporting children to a safe environment, having the ability to create a board game out of odds and ends whilst you are awaiting the child's caregiver to arrive or using your creative skills to connect with children of all ages whilst they are going through a potentially difficult time in their life.

Leadership roles

  • Social Work Team Managers - responsible for managing our Social work staff, offering a high challenge, high support approach to the work they do.

  • Children's Centre Leaders - responsible for managing our Children's Centre, our children's Centre's are very diverse little families situated across the East Riding offering a range of early help services to our families.

  • Youth Offending Team Manager - responsible for our HMIP Inspected Outstanding Youth Offending Service (2019), working with children and young people convicted of a criminal offence and part of their journey in finding their strengths and talents in positive activities to enable them to thrive in their future.

Specialist roles

  • Residential Care Officer - working with children living under the care of the local authority, your role is pivotal to our children's growth and development. You will be that person they go to in times of need, times when they need support and a leg up and more importantly times when they just need a good laugh. This is a crucial role for our children and you will have the privilege of being part of our children's journey.

  • Intensive Family Coordinators - within our Making a Change team working with young people that we worry are being exploited and in need of a positive adult in their life to help, support and walk alongside them.

  • Social Workers - A pivotal role working with our families to keep all our children in the East Riding safe and enabling them to live safely without the need of services.

Working for us

There's more to working at East Riding of Yorkshire Council than you might think.

Management support

It is important for us that our social workers have manageable workloads, supportive and transparent management and the opportunity for continuous professional development.


It is important for us that our social workers have manageable workloads, supportive and transparent management and the opportunity for continuous professional development.


Working in our children and families social work team is busy and the role of a social worker is a vital one, offering the opportunity for personal and professional development. This is an exciting time to join the team and newcomers will have the opportunity to set the standard in a developing and growing practice.

Flexible working

We can support you and the needs of your own family and things that matter to you. From full time, to part time, to a range of flexible working we are happy to talk to you about our range of options before you submit your application form. We are now offering a NEW 9 day fortnight option, a type of compressed working, where your 74 working hours are worked over 9 working days with a scheduled non working day to suit you.


You will be fully enabled through mobile kit to work in a highly agile way at locations across the area.

Benefits at a glance

  • Strong management support at all levels
  • Regular one to one and reflective supervision within teams
  • Use of evidence-based practice models
  • Excellent training opportunities within an organisation that embraces a learning culture and promotes career advancement
  • Flexible working including modern ‘agile’ working practices and family friendly leave
  • Reimbursement of Social Work England Fees
  • A Community Care Inform Licence - research and information data base
  • Access to a local government pension scheme, staff discount and health and wellbeing schemes, car lease and salary sacrifice schemes and contribution to mileage costs
  • And most importantly have the opportunity to make a real difference to children and families in the community.

View all benefits

With all the investment and support for employees , it is definitely an exciting time to work for our community.
Troy Hogarth
Residential Care Officer

Our ambition, mission & vision for Children and Young People

Our ambition

Our ambition is for all children and young people in the East Riding to lead fulfilling lives where they are happy, healthy, confident and safe. We will work in partnership to remove barriers to achievement and narrow the gap so that everyone can reach their potential.

Our vision

We will deliver good outcomes for children, young people and their families through the provision of professionally compassionate, curious and evidence-based practice that is outcome focused.

Our mission

Our mission is to advance excellence in practice by providing leadership, ensuring quality, developing learning and strengthening service capacity so that local based sufficiency matches need.

Our values

  • We work in a strengths-based way
  • We value relationships and understand the importance of being kind
  • We work collaboratively - doing 'with' not 'to' or 'for'
  • We understand the importance of working with the whole family, including the family network and wider community
  • We are child-centred and understand the importance of purposeful direct work

Social pedagogy

Social pedagogy is not a tool or technique but a professional and personal stance that promotes practice based in relationships (relational based practice). Practitioners are supported to connect head (learning and reflection), heart (building relationships) and hands (being practical through completing everyday activities and taking forward plans) and recognising that we bring our whole selves to work. Using social pedagogy in practice involves being reflective, being open to learning and having an awareness of our own emotional reactions to work and role modelling for adults and children through demonstrating respect for others, attentive listening and supportive responses – being kind in everything that we do.

Restorative practice

The key premise of a restorative approach is that people are happier, more co-operative and more likely to make positive changes if those in positions of authority work with them rather than to or for them. Restorative practice involves providing people with the right support and encouragement to enable them to reach their goals (high support), and providing positive challenge and holding people to account in a meaningful and constructive way (high challenge). This approach supports individuals, families and communities to find solutions to their own problems and not telling them what they should do. It helps to reduce conflict and restore mutual respect.

Systematic practice

Systemic practice seeks to make sense of the world through relationships, focusing on the whole system rather than individuals. Systemic practice supports relationship building, communication, reflection and analysis of the systems families live within, looking for meaning within interactions and seeing how things are connected. Systemic practice enables the expression of different viewpoints and generates multiple hypotheses about what might be happening in a family. It also helps to introduce change into a system, creating new explanations and potential solutions for the problems facing families.

Signs of Safety

Our values will be brought to life through the Signs of Safety approach. Signs of Safety works well with social pedagogy, restorative and systemic approaches as it is designed around developing collaborative and constructive working relationships with children and families, and amongst professionals.

Our Model of practice

We have created a bespoke practice model that reflects and connects our vision, our value base and our behaviour as one East Riding of Yorkshire approach to working with children, young people and their families, which is nurtured and grown from within East Riding of Yorkshire CYPSSS and owned by our workforce.

We remain committed to Signs of Safety as a practice framework, but this is set within a much wider, values based, model of practice that clearly connects Signs of Safety with the East Riding value base, and our overall approach to making and sustaining relationships with children, families and communities. Our Stronger Together approach is strengths based, solution-focussed, and relational recognising that the very best work with families takes place within the context of excellent, collaborative relationships.

A well embedded model ensures we all have something to centre our practice on so that, while the work may be different, all of our teams are grounded in the same values, beliefs, theories and approaches. Having a well-developed practice model helps to create a common language for the service and enables everyone to understand how we go about doing the right things, in the right way and for the right reasons for children and their families.

Join a team that puts your wellbeing first to help your practice flourish.

The service as a whole and all involved professionals adapt a child centred approach where every child matters.
Laura Barley
Level 3 Youth Offending Practitioner


We currently have a number of career opportunities within our Children, Families and Schools directorate to help and support children, young people and their families in the East Riding.

Discover why the council is a great place to work