Interview help

Interviews can be a stressful and unnerving experience for most people.

We want to help make the process as painless as possible, so we’ve come up with some helpful hints and tips to remember.

Are you right for the job?

Before writing your application form you should look carefully at both the job outline and the employee specification to determine:

  • What qualifications are essential for the role (if any)
  • What specific skills and knowledge are required to do the job
  • What qualifications, skills and knowledge you have which are relevant
  • Do you meet all the essential criteria? Read about the importance of this below.
Meeting the 'essential criteria'

Your application form needs to demonstrate how you meet ALL of the ‘essential criteria’ from the ‘employee specification’ section of the job listing.

This essential criteria acts as a checklist that the recruiting manager uses to determine if you can be shortlisted for an interview. You must therefore provide working examples for each essential criteria if you want to be invited for an interview.

For example, imagine one of the essential criteria is ‘Experience of delivering training’. Instead of just writing:

'I have experience in providing training to new team members.'

you could make this better by writing:

'I have actively been involved in training new team members, including the creation of a training guide which is used to assist with practical training. This guide is now regularly referred to by all staff, encouraging and promoting skill and knowledge retention.'

Education and qualifications

Contrary to popular belief, you don’t have to list every educational achievement and qualification you have obtained dating back to the beginning of your education. You should however, list all of your education and qualifications that are relevant to the specific vacancy for which you are applying, ensuring you detail any qualifications requested in the essential criteria.

Employment History

Employment history often plays an important part in your application form, especially where the vacancy you are applying for asks for previous experience. It can be a gruelling task to list every job you’ve held over the years and trying to remember every task you were responsible for can be difficult. We’ve put together a few helpful tips to try and make the task easier:

  • List your employment history in reverse chronological order (most recent first and work backwards).
  • If you can’t remember the specific date of your previous employment, just giving the month and year is fine.
  • Any gaps in employment should be fully explained. If you had a gap year, make sure to give the details such as where you went, what you did, who organised it, who funded it and what skills you think you learned as a result of the experience.
  • Try to think about how your gap year, or career break, made you more employable in relation to the job you are applying for.
  • When listing what your job responsibilities were in your previous employment, rather than try to list every duty you had, just emphasise a few key and transferable skills that are most relevant for the job you are applying for.
  • If your employment history is limited, include details of any part-time, temporary, voluntary or work experience you’ve had; especially anything relevant to the job you’re applying for.

All new starters to the council are required to have two satisfactory references, one of which should be from your current or most recent employer. To avoid delays later down the line if you are successful, please ensure that you provide accurate referee information in your application form. This should include their:

  • Full name
  • Preferred email address
  • Full postal address, including postcode

Always ensure that you have informed the people you choose as referees to avoid any issues. Although we won’t request your references at the application stage, if you are successful at interview, references will be sought as soon as possible.

Supporting statement - skills, knowledge and experience

When you’re very enthusiastic about applying for a job, it can be easy to get carried away writing a lengthy supporting statement. But it’s important to remember that when shortlisting, managers are only looking for people who can demonstrate the relevant and essential skills needed for the specific job.

So, whilst you may think it a positive thing to write five pages about your wide range of skills and experience, it isn’t an effective use of your time and will not guarantee you an interview.

Here are some hints and tips to help you write the best supporting statement you can:

  • Your supporting statement is the opportunity to sell yourself, so make sure to mention your achievements, knowledge and strengths.
  • Keep the information concise and well structured. Anything you write about needs to be relevant to the job you are applying for so keep it to the point.
  • Give key examples from your previous and current job roles that clearly demonstrate how you meet the criteria for the job.
  • Explain why you want to be considered for the job. This won’t have any bearing on whether or not you are shortlisted but it will demonstrate your passion and enthusiasm for the role.
  • Explain what you could bring to the role if you were appointed.

Your writing style can help to make your application stand out and demonstrate confidence:

  • The use of positive words and power verbs (in moderation), such as ‘effective, motivated, delivered, achieved, transformed, determined etc.’ will help to improve its quality.
  • Explain your relevant skills, knowledge and experience with concise paragraphs and avoid waffle or vague statements.
  • If it helps, use bullet points and sub-headings to make your statement easier to read.

This goes without saying but always check your application form before submitting it - especially your spelling and grammar.

If it helps, ask someone else to check it for you, sometimes they can pick up on things you don’t see.

Application FAQs

We’ve listed some of the more common questions we get asked about job vacancies. If we haven’t answered your question, please .

I have seen a job I am interested in can you give me more information about the position?

The quickest and best way to get more information about a job is to contact the manager whose details should be stated on the advert.

If there isn’t a name and contact details, please get in touch, and we will find somebody to contact you.

I am looking for a specific job relating to my own skills and experience, can you advise me if there are any vacancies available that you think would be suitable for me?

At this time we do not offer a job/skills matching service and would advise that you use the search facility on the jobs page to look for specific job types. You can search for specific jobs via category or by keywords.

You may also find it useful looking at our careers page, which shows the types of careers available at the council. Please note though that these aren’t current vacancies, and are only to illustrate the varying careers we have at the council.

I’ve been told that a specific job vacancy is coming up but I can’t see it on your website. Do you know when it will be advertised?

Unfortunately, we’re unable to provide any details of jobs which aren’t yet advertised. In this instance we would advise that you regularly check the jobs page to make sure you see the job as soon as it is advertised.

I’ve forgotten my username. What should I do?

Your username is normally your email address. If this doesn’t work, please and we can help you.

I’ve forgotten my password. What should I do?

Use the ‘forgotten password’ link on the login screen. You should receive an email within 15 minutes containing a reset link. Please do not press the ‘forgotten password’ button multiple times - this will not speed up the delivery of the email.

If you don’t receive it within 15 minutes, please try the link again.

If it still doesn't come, please .

It is the weekend, I am having issues logging in to the job’s website and a vacancy I’m interested in closes on Sunday evening. I am unable to complete my application on time, what can I do?

Closing dates are generally not changeable unless in exceptional circumstances. If you’re unable to access your account to complete and submit your application, please straight away on Monday morning. We may be able to contact the recruiting manager to see if they will accept a late application due to the circumstances.

I’m already an employee of the council and completing an online application but I can’t see the ‘previous employment’ or ‘qualifications’ section. Is something wrong with the form?

If you’ve noticed there isn’t a ‘previous employment’ or ‘qualifications’ section on the application form this means you are logged in using your council ESS (iTrent) login details. Logging in with these details, rather than with an account you’ve set up at home with a non-eastriding email address, means you won’t have to complete a separate employment or qualifications section on the form. However, you should ensure that any qualifications and experience you have that is relevant to the job you are applying for, is stated in your supporting statement, otherwise the vacancy manager will not be made aware of them.

Ready to apply?

A couple of things to note before you fill in your online application:

  • Adverts close at midnight on the closing date.
  • Data such as personal information and employment history will save when you submit an application form and then pre-fill into the next application form you complete.
  • Free text fields such as ‘skills, knowledge and experience’ page will not be saved and you must re-enter these with each application.
  • Symbols and special characters, such as è or &, must not be used as unfortunately, these can corrupt the data in your application form.
  • You must complete all mandatory fields marked with *.
  • If you are likely to complete several application forms for different vacancies, it can save time to prepare your supporting statement in a Word or notepad document. You can then copy and paste the relevant information into the application form when you are ready.
  • Before you begin, it will save you some time if you have the following information to hand:
    • Your National Insurance number
    • Details of your employment history
    • Your qualifications
    • Referee contact details

Children's Homes

Do you have a passion for working with children and young people? Do you want to make a difference in their lives and help them achieve their goals and dreams? Explore our opportunities in children's homes.

View vacancies

Our homes

We're expanding our children’s homes to ensure more children and young people can live in the East Riding. Our homes are designed to resemble normal family homes as much as possible, caring for between one and four children or young people. They provide stable, loving homes for as long as needed.

The buildings range from purpose-refurbished properties for children with disabilities to Victorian properties with character and space. All our homes are well-maintained, and our staff take pride in their appearance and homely feel. We've found that when children live in comfortable houses that feel like home, they are more likely to care for them and feel settled.

Our colleagues are in. Are you?

Check out the careers of some of our colleagues.

"I started my journey supporting young people in residential care in 2015. After having previous careers in the military, building industry and education I decided it was time for a change. Whilst working in education with young people in care and after speaking to and often liaising with care staff from the children’s home I took the plunge and applied for the position of care officer at Cardigan Road children’s home. After being successful and starting in 2015 I have never looked back and in my time, I have been promoted to Senior Care Officer leading a shift team in the home to recently becoming a Residential Homes manager looking forward to managing one of the new homes opening in the near future."

"Working with and supporting young people in care is the most rewarding chapter of my working life so far. Every day in a Children’s home is different, it at times can be challenging, demanding, fun, enjoyable, hilarious, sad, frustrating, fulfilling, emotional, heart warming and that’s all in one shift!"

Working for us

Explore the options below to discover reasons to join our team.

Do you have what it takes to join our team?

We're looking for individuals who enjoy working with children and young people. Our homes cater to those with various needs, most having experienced trauma resulting in emotional and behavioural needs, while some have learning disabilities and/or autism.

Experience in a children’s home isn’t mandatory; willingness to learn about children’s home operations and regulations is key. Understanding safeguarding procedures is crucial; we provide training, and colleagues and managers offer support. Strong written English skills and curiosity to understand their lives and address concerns are essential. Collaboration with professionals and family members, good listening skills, and understanding others’ perspectives are vital for achieving safety and progress for young people.

Roles to suit your lifestyle

We consider contracts of fewer than 37 hours a week. Discuss flexibility with the recruiting manager before applying. Staff often highlight the benefits of longer shifts (full-time hours) for a balanced work-life routine, working two shifts most weeks and a third shift every four weeks.

We offer a comprehensive induction, thorough training, and continuous professional development opportunities. We focus on a trauma-informed approach to caring for children and young people in the East Riding. We aim to support staff progression into management roles for those seeking an exciting career with ample growth opportunities.

Working for us

"Jump IN to the opportunities on offer"

The homes

Our current homes are in:

  • Bridlington, 4 bed home.
  • Anlaby, 1 bed home.
  • Bainton, 1 bed home.
  • Driffield, 2 bed home (Opening April 2024).
  • Driffield, 4 bed home (Opening September 2024).
  • Skirlaugh, 1 bed home (Opening January 2024).

The team

At least two staff members are on-site 24/7, sleeping overnight. Staffing ratios match the number and needs of the children, achieved through careful matching upon their arrival. Each team has at least four senior care officers and five care officers on a rotating four-week schedule, along with a registered manager during office hours. Smaller homes have long shifts from early morning until 10:30pm, followed by a sleep-in and a morning handover. Larger homes divide 24-hour shifts, starting in the afternoon until 10:30pm, a sleep-in, work until early afternoon, and a handover.

The role

We're looking to hire relief care officers, care officers, and senior care officers with the right skills, motivation, and resilience to work with young people who've faced trauma.

Check out some of our vacancies.

Candidate requirements

Experience working or volunteering with children is necessary; it doesn’t have to be specifically in a children’s home. Our staff bring varied backgrounds from education (teachers, teaching assistants), leisure (lifeguards, sports coaches), adult social care (sheltered housing, residential homes), and the military, enriching the role with diverse knowledge and life experiences.

Learn skills for life

No specific qualifications are needed initially. We expect completion of an NVQ Level 3 in Residential Childcare within two years of starting, a funded qualification, allowing time during work for completion.

Benefits at a glance

Excellent salary enhancements for unsocial hours working, including:

  • Time and a half for weekend hours worked between 7am and 11pm
  • Time and a third for weekday evening hours worked between 8pm and 11pm.
  • Sleep-in shifts at £40.76 to cover the time period from 11pm to 7am (or an equivalent 8 hours that fits with the home).
  • Bank Holidays attract double time and time off in lieu.


  • ERYC offers an excellent pension scheme with an employer contribution 19.3%.

View all benefits

Check out our new homes in Driffield and Hutton Cranswick below.

Driffield home
Hutton Cranswick home

What would you be doing?

Explore a typical day IN the life of one of our staff.

Early morning

You'll wake children, ensuring they're ready for school or activities on weekends. Prepare their school uniforms and assist them in settling for the day or engaging in weekend activities.


Start the day's diary, recording their experiences, successes, and any concerns. Build strong relationships, understand their worries, celebrate successes, and enjoy activities with them.

Throughout the day

Ensure their medication is taken, attend to their health needs, do grocery shopping, cook healthy meals, perform cleaning duties, report home maintenance, and drive them in the home’s car.

Night time

Settle the young people for the night. Take responsibility for specific tasks in the home like health and safety, maintaining risk assessments, organising activities, and staff training.


See our current vacancies below.

At East Riding of Yorkshire Council we value everyone, find out what we are doing for Equality, Diversity and Inclusion.

Discover why the council is a great place to work