We’ve listed some of the more common questions we get asked about job vacancies. If we haven’t answered your question, please get in touch.
I have seen a job I am interested in can you give me more information about the position?
The quickest and best way to get more information about a job is to contact the manager whose details should be stated on the advert.
If there isn’t a name and contact details, please get in touch, and we will find somebody to contact you.
I am looking for a specific job relating to my own skills and experience, can you advise me if there are any vacancies available that you think would be suitable for me?
At this time we do not offer a job/skills matching service and would advise that you use the search facility on the jobs page to look for specific job types. You can search for specific jobs via category or by keywords.
You may also find it useful looking at our careers page, which shows the types of careers available at the council. Please note though that these aren’t current vacancies, and are only to illustrate the varying careers we have at the council.
I’ve been told that a specific job vacancy is coming up but I can’t see it on your website. Do you know when it will be advertised?
Unfortunately, we’re unable to provide any details of jobs which aren’t yet advertised. In this instance we would advise that you regularly check the jobs page to make sure you see the job as soon as it is advertised.
I’ve forgotten my username. What should I do?
Your username is normally your email address. If this doesn’t work, please get in touch and we can help you.
I’ve forgotten my password. What should I do?
Use the ‘forgotten password’ link on the login screen. You should receive an email within 15 minutes containing a reset link. Please do not press the ‘forgotten password’ button multiple times - this will not speed up the delivery of the email.
If you don’t receive it within 15 minutes, please try the link again.
If it still doesn't come, please get in touch.
It is the weekend, I am having issues logging in to the job’s website and a vacancy I’m interested in closes on Sunday evening. I am unable to complete my application on time, what can I do?
Closing dates are generally not changeable unless in exceptional circumstances. If you’re unable to access your account to complete and submit your application, please get in touch straight away on Monday morning. We may be able to contact the recruiting manager to see if they will accept a late application due to the circumstances.
I’m already an employee of the council and completing an online application but I can’t see the ‘previous employment’ or ‘qualifications’ section. Is something wrong with the form?
If you’ve noticed there isn’t a ‘previous employment’ or ‘qualifications’ section on the application form this means you are logged in using your council ESS (iTrent) login details. Logging in with these details, rather than with an account you’ve set up at home with a non-eastriding email address, means you won’t have to complete a separate employment or qualifications section on the form. However, you should ensure that any qualifications and experience you have that is relevant to the job you are applying for, is stated in your supporting statement, otherwise the vacancy manager will not be made aware of them.