Interview help

Interviews can be a stressful and unnerving experience for most people.

We want to help make the process as painless as possible, so we’ve come up with some helpful hints and tips to remember.

Are you right for the job?

Before writing your application form you should look carefully at both the job outline and the employee specification to determine:

  • What qualifications are essential for the role (if any)
  • What specific skills and knowledge are required to do the job
  • What qualifications, skills and knowledge you have which are relevant
  • Do you meet all the essential criteria? Read about the importance of this below.
Meeting the 'essential criteria'

Your application form needs to demonstrate how you meet ALL of the ‘essential criteria’ from the ‘employee specification’ section of the job listing.

This essential criteria acts as a checklist that the recruiting manager uses to determine if you can be shortlisted for an interview. You must therefore provide working examples for each essential criteria if you want to be invited for an interview.

For example, imagine one of the essential criteria is ‘Experience of delivering training’. Instead of just writing:

'I have experience in providing training to new team members.'

you could make this better by writing:

'I have actively been involved in training new team members, including the creation of a training guide which is used to assist with practical training. This guide is now regularly referred to by all staff, encouraging and promoting skill and knowledge retention.'

Education and qualifications

Contrary to popular belief, you don’t have to list every educational achievement and qualification you have obtained dating back to the beginning of your education. You should however, list all of your education and qualifications that are relevant to the specific vacancy for which you are applying, ensuring you detail any qualifications requested in the essential criteria.

Employment History

Employment history often plays an important part in your application form, especially where the vacancy you are applying for asks for previous experience. It can be a gruelling task to list every job you’ve held over the years and trying to remember every task you were responsible for can be difficult. We’ve put together a few helpful tips to try and make the task easier:

  • List your employment history in reverse chronological order (most recent first and work backwards).
  • If you can’t remember the specific date of your previous employment, just giving the month and year is fine.
  • Any gaps in employment should be fully explained. If you had a gap year, make sure to give the details such as where you went, what you did, who organised it, who funded it and what skills you think you learned as a result of the experience.
  • Try to think about how your gap year, or career break, made you more employable in relation to the job you are applying for.
  • When listing what your job responsibilities were in your previous employment, rather than try to list every duty you had, just emphasise a few key and transferable skills that are most relevant for the job you are applying for.
  • If your employment history is limited, include details of any part-time, temporary, voluntary or work experience you’ve had; especially anything relevant to the job you’re applying for.

All new starters to the council are required to have two satisfactory references, one of which should be from your current or most recent employer. To avoid delays later down the line if you are successful, please ensure that you provide accurate referee information in your application form. This should include their:

  • Full name
  • Preferred email address
  • Full postal address, including postcode

Always ensure that you have informed the people you choose as referees to avoid any issues. Although we won’t request your references at the application stage, if you are successful at interview, references will be sought as soon as possible.

Supporting statement - skills, knowledge and experience

When you’re very enthusiastic about applying for a job, it can be easy to get carried away writing a lengthy supporting statement. But it’s important to remember that when shortlisting, managers are only looking for people who can demonstrate the relevant and essential skills needed for the specific job.

So, whilst you may think it a positive thing to write five pages about your wide range of skills and experience, it isn’t an effective use of your time and will not guarantee you an interview.

Here are some hints and tips to help you write the best supporting statement you can:

  • Your supporting statement is the opportunity to sell yourself, so make sure to mention your achievements, knowledge and strengths.
  • Keep the information concise and well structured. Anything you write about needs to be relevant to the job you are applying for so keep it to the point.
  • Give key examples from your previous and current job roles that clearly demonstrate how you meet the criteria for the job.
  • Explain why you want to be considered for the job. This won’t have any bearing on whether or not you are shortlisted but it will demonstrate your passion and enthusiasm for the role.
  • Explain what you could bring to the role if you were appointed.

Your writing style can help to make your application stand out and demonstrate confidence:

  • The use of positive words and power verbs (in moderation), such as ‘effective, motivated, delivered, achieved, transformed, determined etc.’ will help to improve its quality.
  • Explain your relevant skills, knowledge and experience with concise paragraphs and avoid waffle or vague statements.
  • If it helps, use bullet points and sub-headings to make your statement easier to read.

This goes without saying but always check your application form before submitting it - especially your spelling and grammar.

If it helps, ask someone else to check it for you, sometimes they can pick up on things you don’t see.

Application FAQs

We’ve listed some of the more common questions we get asked about job vacancies. If we haven’t answered your question, please .

I have seen a job I am interested in can you give me more information about the position?

The quickest and best way to get more information about a job is to contact the manager whose details should be stated on the advert.

If there isn’t a name and contact details, please get in touch, and we will find somebody to contact you.

I am looking for a specific job relating to my own skills and experience, can you advise me if there are any vacancies available that you think would be suitable for me?

At this time we do not offer a job/skills matching service and would advise that you use the search facility on the jobs page to look for specific job types. You can search for specific jobs via category or by keywords.

You may also find it useful looking at our careers page, which shows the types of careers available at the council. Please note though that these aren’t current vacancies, and are only to illustrate the varying careers we have at the council.

I’ve been told that a specific job vacancy is coming up but I can’t see it on your website. Do you know when it will be advertised?

Unfortunately, we’re unable to provide any details of jobs which aren’t yet advertised. In this instance we would advise that you regularly check the jobs page to make sure you see the job as soon as it is advertised.

I’ve forgotten my username. What should I do?

Your username is normally your email address. If this doesn’t work, please and we can help you.

I’ve forgotten my password. What should I do?

Use the ‘forgotten password’ link on the login screen. You should receive an email within 15 minutes containing a reset link. Please do not press the ‘forgotten password’ button multiple times - this will not speed up the delivery of the email.

If you don’t receive it within 15 minutes, please try the link again.

If it still doesn't come, please .

It is the weekend, I am having issues logging in to the job’s website and a vacancy I’m interested in closes on Sunday evening. I am unable to complete my application on time, what can I do?

Closing dates are generally not changeable unless in exceptional circumstances. If you’re unable to access your account to complete and submit your application, please straight away on Monday morning. We may be able to contact the recruiting manager to see if they will accept a late application due to the circumstances.

I’m already an employee of the council and completing an online application but I can’t see the ‘previous employment’ or ‘qualifications’ section. Is something wrong with the form?

If you’ve noticed there isn’t a ‘previous employment’ or ‘qualifications’ section on the application form this means you are logged in using your council ESS (iTrent) login details. Logging in with these details, rather than with an account you’ve set up at home with a non-eastriding email address, means you won’t have to complete a separate employment or qualifications section on the form. However, you should ensure that any qualifications and experience you have that is relevant to the job you are applying for, is stated in your supporting statement, otherwise the vacancy manager will not be made aware of them.

Ready to apply?

A couple of things to note before you fill in your online application:

  • Adverts close at midnight on the closing date.
  • Data such as personal information and employment history will save when you submit an application form and then pre-fill into the next application form you complete.
  • Free text fields such as ‘skills, knowledge and experience’ page will not be saved and you must re-enter these with each application.
  • Symbols and special characters, such as è or &, must not be used as unfortunately, these can corrupt the data in your application form.
  • You must complete all mandatory fields marked with *.
  • If you are likely to complete several application forms for different vacancies, it can save time to prepare your supporting statement in a Word or notepad document. You can then copy and paste the relevant information into the application form when you are ready.
  • Before you begin, it will save you some time if you have the following information to hand:
    • Your National Insurance number
    • Details of your employment history
    • Your qualifications
    • Referee contact details

Supported Housing Service

Are you someone who would enjoy going to work and every day being different?

With such a variety from gardening to going on a trip to the cinema, check out what a role in Supported Housing could offer you!

View vacancies

Hiring Event

Hiring Event

Are you interested to know more about the fantastic opportunities of being within our supported housing service?

We invite you to come along to our hiring event. This will give you the opportunity to talk to members of the council's Supported Housing team, find out more about the service and apply for jobs directly on the day.

Book your slot to come along and meet us. On the day bring your CV and our team will be on hand to help you apply. We will have people on hand to take you to interview whilst you’re with us. In one visit we can support you on your journey to what we hope will be your new career in care.

Book Online

If you’re interested and not able to make these dates and times, please contact us. Email Choose Care Team or call 01482 392270

Supported Living

The supported housing service is a team of workers who support adults who have a learning disability to live in their own homes

Working within the supported housing team is a varied job, supporting people with various things such as shopping, cooking, cleaning, paying bills – all the things that adults who live in their own homes need to do.

Roles within the team are varied from care workers to registered managers – come and join us !

Working for us

"Get INvolved with our opportunities"

Who are we

The supported housing team support people in their own home, were tenants with support needs live in their own communities.

Properties are staffed by a member of staff throughout a 24 hr period, with core hours being 7 am to 10 pm. A member of the care team also sleeps overnight at the property to assist just in case.

The work that the team undertake is varied, from assistance with meals, meal preparation and shopping, medication administration, personal care, accessing social activities, promoting and undertaking hobbies and interests.

Beverley Independent Supported Living

Situated in Beverley this purpose-built building has 4 flats. Each flat is self-contained with a communal lounge area. There is a garden area and a sun house for the tenants to sit and relax and enjoy their hobbies

The tenants live an independent life but may require some assistance with meals, budgeting and medication administration. Part of the care staffs responsibilities is to undertake an overnight paid sleep-in to ensure that support is available when necessary.

Welton Independent Supported Living

Situated in Welton, this purpose-built building has 10 self-contained flats. Support staff enable tenants to live as independently as possible, maximising their independence. There is a communal lounge and a large garden space for the tenants to socialise in.

The staff team support the tenants to live full and active lives. Tenants are supported to do things such as washing, cleaning, cooking and paying bills etc. Tenants are actively involved in all tasks, the role of the support worker is to support, advise and guide and not do for individuals – helping people to learn new skills.

Some tenants have 1:1 support hours to allow them to access social activities of their choice.

Beverley Supported Housing

Working with a small staff team to ensure good standards of support to individuals in their home, to support independence and choice in terms of their daily routines and activities. Duties include personal care routines, household tasks, menu planning and cooking, medication and health appointments, social activities and outings, employment, hobbies and interests.

Hours are worked on a shift rota basis, over seven days, including alternate weekends, some sleep-in duties, and bank holidays.

Check out how we support our customers

Darren and Stewart live in their home with support from the team. They used to go to day services, however, they have now decided to remain at home through the day, therefore the team provide support to ensure they have had a hot meal each day and will assist them in preparing this. The staff also check with Darren that he has taken his medication and that any new medication is ordered in good time to ensure he does not run out. The staff also helps Darren and Stewart to plan meals to create their shopping list for the week and assist them in buying the items required. Staff also assist with managing correspondence and financial affairs (including benefits claims/queries). Darren and Stewart will go out most days into their local community or travel to another town on the bus independently over the weekend to meet up with friends.

About East Riding of Yorkshire Council Supported Housing Service

Housing Related Support

These are homes based predominantly within the Bridlington and Driffield Communities. The service is for those with low-level support needs but does not qualify for adult social care and support services under the Care Act.

The tenants live independent lives, requiring one or two visits a week, to ensure all is okay and to assist with any correspondence or issues which the tenant can not resolve themselves. This support aims to ensure that the tenant does not get into any difficulties and prevent the risk of becoming homeless.

Independent Supported Living

There are eight homes based predominantly within the Beverley area and one service in Brough. The people are supported to live an independent life but have identified support needs through a Care Act assessment.

The support can be every day or a few times a week (dependent upon their assessed needs) and is targeted at specific times or days to assist with either meal preparation/planning, shopping, budgeting or attending appointments.

Benefits at a glance;

  • Free learning and personal development opportunities.
  • Paid holidays and bank holidays.
  • Access to Local Government Pension Scheme (LGPS).
  • Health and Wellbeing support for all staff.
  • Employee Assistance Programme (EAP).
  • Health cash plan.
  • Eye care voucher scheme.
  • Leisure centre membership discounts.
  • Specific travel benefits including cycle to work scheme, and car salary sacrifice.
  • Vivup staff discount scheme and East Riding rewards.
  • Access to the Blue Light Discount Scheme.
  • Supportive manager and team.

View all benefits

Check out how we support our customers

Colin lives in his own home and shared this with two others who unfortunately have recently passed away. Colin likes to go out through the day, catching the bus independently into Beverley, where he either works in charity shops or visits the shops in the town. Colin also has a little paid job which he undertakes once a week on a Saturday. Although an independent traveller, Colin requires support to ensure he has taken his medication and has assistance with meal preparation. Colin loves to grow things and will often proudly show off the things he has grown, such as tomatoes or sunflowers. Colin is a very friendly man who loves to meet people and although he lives alone with support at this time, he is hoping to have two new housemates in the near future who he has met several times and speaks to most evenings on the telephone.

How to apply

Apply by submitting your CV or application form.

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