Employee Specification

Please see below criteria which explains what is measured at each stage of the application process. To progress to the interview stage for a specific grade, applications must clearly demonstrate how they meet all of the essential criteria relevant to that Grade. 

 

  Application form tip: Try using examples of experiences to demonstrate how you meet a criteria. Some experiences may be from a non work related setting where relevant.

What's assessed from your application (Essential Criteria) ERYC Grade
4 6

Has experience of working in a care setting or delivering care for an individual

   

Has experience of working with adults with a learning disability and/or older people/ people with dementia

 

Has NVQ/QCF level two or equivalent in care.

   

Has the literacy skills needed for accurate record keeping, report writing and completing risk assessments both written and electronically. Can use IT equipment effectively. Training will be given regarding specific ERYC systems and procedures.

   

Knowledge of Safeguarding and promoting the welfare of vulnerable Adults.

     

Can work as part of a team

     

Understanding of Confidentiality and Data Protection.

    

 

 

What's assessed at interview (Essential Criteria) Grade
4 6

Must be willing to complete the Care Certificate within 3 months of commencing the post. This will be fully provided by the ERYC.

   

Experience of organising and promoting a variety of activities for service users.

   

An ability to fulfil all spoken aspects of the role with confidence through the medium of English.

   

Customer Services skills

     

Communication skills

   

Can use technology in a variety of ways to communicate with individuals, provide/gain information and provide interaction and activities for the people who use the service.

 

Organisational skills

   

Problem solving skills

   

Is non-judgemental.

   

Acts with integrity and honesty

   

 

What's assessed at interview (Desirable Criteria) Grade
4 6

Has previous supervisory experience/skills either formally or informally.

   

Has knowledge of the Covid-19 Government guidance around working safely in a care settings, infection control and the use of Personal Protective Equipment

   

Has NVQ/QCF Level 2 or equivalent in care.

    

Is able to use any necessary equipment required to meet the needs of the service. Any necessary training/ instruction will be provided.

   

Experience of working with families, carers and other agencies.

    

Has an understanding and appreciation of issues affecting vulnerable adults. Can demonstrate a working knowledge of the processes required to help keep people safe, i.e. Safeguarding procedures, risk assessments and health and safety requirements.

   

Job outline

Overall purpose

  • Support Worker - To assist in providing a range of day care services and intervention to referral service users with complex and/or specific needs to enable service users to achieve and maintain optimum independence and quality of life in the community. 

  • Day Services Officer - To assist in providing a range of day care services and intervention to referral service users with complex and/or specific needs to enable service users to achieve and maintain optimum independence and quality of life in the community.

Principal accountabilities

Support Worker

  • To independently, implement, evaluate and record group work within the centre and community working towards specific individual goals set by multidisciplinary team.
  • Maintain clear client records; contribute to reports for client reviews and I.P reviews.
  • Assists in the completion of risk assessments and accident and incident procedures.
  • Acts as lead staff member when out on trips with clients unless a staff member of a senior grade is present.
  • Collects dinner monies as required.
  • Provides personal care as required.

Day Services Officer

  • To independently plan, implement, evaluate and record group work within the centre and community working towards specific individual goals set by multidisciplinary team.
  • Maintain clear client records; write reports for client reviews and I.P reviews.
  • Takes the lead in the completion of more complex risk assessments and accident and incident procedures.
  • Acts as lead staff member when out on trips with clients.
  • Provides personal care as required.
  • Day to Day supervisory support to lower grade posts

 

 

General principal accountabilities

  1. To assist in the provision of day care to clients within a multidisciplinary framework. This includes clients with learning disabilities, mental health problems, physical disabilities and vulnerable adults.
  2. To enable clients to access the centre by acting a driver/escort of the centre transport.
  3. To act as a named keyworker for a group of clients, maintaining monthly evaluation records.
  4. To act as a team member, keeping lines of communication open.
  5. Attends, contributes verbal/written reports to reviews at the day centre or other specified venue.
  6. Assists in the initial and ongoing assessment of new and existing clients
  7. Liaise with multidisciplinary teams, relatives/carers and other involved people/agencies.
  8. Administer medication in line with council policies.
  9. Acts as advocate towards clients.
  10. Provides personal care as required.
  11. In this role you are required to speak English with sufficient fluency to effectively perform your duties, as required by Section 42 of the Immigration Act 2016.
  12. The above principal accountabilities are not exhaustive and may vary without changing the character of the job or level of responsibility.