Employee Specification

The criteria listed below explains what is measured throughout this recruitment process, including what you need to disclose in your application form and what we will ask/assess at interview. Applications must clearly demonstrate all essential criteria listed in the application form section to progress to interview. 

  Application form tip: Use examples of your experiences to demonstrate how you meet a criteria. Your experiences may be from a non work related setting, such as caring for a child, adult or family member. Always provide a clear example of how you meet each criteria.

What's assessed from your Application form

Criteria Essential Desirable 
Literacy skills (experience of producing clear, precise and accurate written documentation).    
Basic technology skills (experience using either a smart phone, pager system or computer to record and retrieve electronic information). Training & support will be given.  
Suitable to work with vulnerable adults.  
Demonstrates a desire to help others and have some understanding of the needs that older people may experience. Training & support will be given.  
  You can apply without meeting the criteria listed below, as training will be provided, but it will enhance your application if you are able to include examples of how you can meet this desirable criteria.
Experience in providing care and support to another person (this can be from a non work related setting).  
Knowledge of the symptoms of dementia.  
Experience working in a residential setting and/ or supporting older adults.  

  Application form tip  You may have transferable skills examples from non care related roles such as customer service roles or jobs that require engagement with another person. Although these may not be from a care setting, the transferable skills may be relevant. An example may be how you have helped someone.

What's assessed at your interview

Criteria Essential Desirable
Willingness to complete the training required for your role such as, be physically able to support service users with moving and handling, de-escalation and restraint techniques and Emergency first aid (this list is not an exhaustible list).  
Willingness to work towards completing the Care Certificate if not already held (support and guidance will be provided as required and time allowed during your working hours to achieve this).  
Suitability to work with vulnerable adults.  
A desire to help others and have some understanding of the needs that older people may experience. Training & support will be given.  
You must hold a good value base by showing respect, dignity and privacy towards others. Respecting the individuality of people and promoting independence and choice is something that you must be able to apply when providing care and support to others.  
Ability to embrace new ideas and practices to support residents.  
An acceptance that behaviour is a form of communication with a need for care givers to try and understand this communication in a non-judgmental way  
You must be able to work as part of a team.     
You must behave in an open and honest manner at all times.     
Experience in providing care and support to another person. (this can be from a non work related setting)    
Knowledge of the symptoms of dementia.  
Ability to effectively use and respond to non-verbal communication and has understanding of the impact of body language.  
Experience working in a residential setting. Experience supporting older adults with dementia.  
Can demonstrate safe use of slide sheets, hoists and other moving and handling equipment  

Job outline

Overall purpose

The Care Assistant plays an important role in the helping service users with their care and support needs in a person centred way.  The role will involve working across different shift patterns to ensure that service users are supported on a 24/7 basis.  You will be supported by senior colleagues to achieve positive outcomes for service users.

Principal accountabilities

  1. Work as part of a team of carers to implement person centred Care and Support Plans to achieve positive outcomes.
  2. Support service users with personal care and support needs, such as; dressing, washing and bathing, assisting people to the toilet, care of those that are unwell, and other personal needs where necessary and to give encouragement to service users to maintain independence.
  3. Implement service user’s person centred Care and Support Plan to enable them to reach their full potential and maximise independence in line with organisational requirements.
  4. Support service users to achieve social goals, such as; having meaningful interactions, helping maintain contact with family, friends and the community, assisting with shopping and recreation. 
  5. To support service users to access healthcare services and maintain links with the community.
  6. Attend to bed making and care of linen and clothing.
  7. Prepare and serve light meals, snacks, beverages and assist service users where they have additional support needs.
  8. Support and reassure service users that may be apprehensive about accessing the facilities and social activities through meaningful interactions that respects their right to privacy, dignity and choices.
  9. Work within local, national and legal requirements for care services.
  10. Ensure continued awareness and understanding of the position of fire extinguishers; escape routes and the action to be taken in case of fire. 
  11. Participate in appropriate learning, development and quality assurance relevant to the role and place of work.
  12. Comply with Council Policies and Procedures about the Welfare, Health and Safety and Equal Opportunities of all service users and staff. 
  13. Promote and safeguard the welfare of vulnerable adults and children and young people by following East Riding safeguarding procedures.
  • In your role you are required to speak English with sufficient fluency to effectively perform your duties, as required by Section 77-84 of the Immigration Act 2016.
  • The above principal accountabilities are not exhaustive and may vary without changing the character of the job or level of responsibility.