Skip to content Skip to navigation

Crematorium Operative

Employee Specification

Please see below criteria which is used throughout the assessment process. This has been set out to explain what is measured at each stage of the application process. To progress to the interview stage, applications must clearly demonstrate how they meet all of the essential criteria.

  Application form tip: Always ensure a clear example of how you meet each criteria is included and not assumed as part of your work experience. Desirable criteria will only be used to short-list in the event of a high volume of applications.

Criteria Assessment
Essential Desirable

Previous experience carrying out grounds maintenance work including use of associated equipment e.g. pedestrian/ride-on mowers, strimmers, etc.

  

Knowledge of horticulture

    

Awareness of health and safety procedures including COSHH etc.(Training will be provided)

    

Ability to work outdoors in all weathers with ability to carry out physically demanding tasks such as long periods of walking/standing and undertaking a high degree of manual handling, working at height and moving heavy objects e.g. benches, masonry, grounds equipment

    

Ability to be flexible; due to weather conditions as well as service demand, successful applicant may be required to work on Saturdays and Bank/Public Holidays for which the appropriate enhancement will be paid

    

Ability to create, develop and maintain good working relationships within a team with the willingness to support others in their roles

    

Ability to communicate effectively with members of the public, providing a high level of customer service

    

Ability to deal with difficult and sensitive situations in a compassionate and understanding way

    

Demonstrates honest and ethical behaviour

    

Has excellent organistional skills including good timekeeping

    

Has a positive attitude towards attending training to advance their skills

    
Is open to proposed changes to working methods including the application of new technologies to improve the service    
Ability to use own initiative and solve rudimentary problems with the understanding to request assistance for more complex issues    

Reasonable proficiency in basic IT systems

    

Has experience working within a Crematorium or Cemetery environment

  
Has experience working in a specialised/private garden (i.e. stately homes, golf courses etc.)  

Holds a pesticides certification NPTC (PA1, PA6A)

  

Holds a qualification in horticulture

  

Holds a chainsaw qualification

  

Knowledge of irrigation systems and water features (i.e. bowsers, ponds etc.).

  
Is fully aware and understands the importance of General Data Protection Regulations.  

Current Full Clean UK Driving License

  

 

 

Job outline

Overall purpose

Working within Environmental Services Group to deliver Crematorium grounds services. Responsible for maintaining the appearance of Crematorium grounds and facilitating ashes interments/scatterings.

Principal accountabilities 

  1. Responsible for carrying out grounds maintenance at Crematorium. This includes grass maintenance (e.g. mowing and strimming), leaf clearance, litter picking, weed control and removal, hedge cutting, planting and minor tree works.

  2. Work alongside landscaping contractors with the view to continue and develop future landscaping plans in conjunction with the crematorium management.

  3. To operate and maintain vehicles and equipment in accordance with training and guidance provided.

  4. Responsible for day-to-day up-keep of crematorium site facilities (i.e. maintenance shed, toilets etc.): keeping the crematorium grounds/public facilities clean and tidy.

  5. Responsible for monitoring and maintenance of animal boxes and shelters i.e. bat and bird boxes, hedgehog houses, sometimes working in conjunction with ecologists, animal welfare etc.

  6. Communicate and liaise with members of the public, stakeholders, partners and other staff members, in a positive way providing high levels of customer care and service.

  7. To assist with security of the site e.g. the locking and unlocking of Crematorium gates and on-site facilities.

  8. Liaise with members of the public, stakeholders, partners and staff members to provide assistance whenever required to ensure all funerals proceed as intended.

  9. Maintain an awareness of, and comply with all relevant legislation, regulations, guidance, council policies/procedures/requirements at all times. This includes ensuring risk assessments are carried out and reviewed annually for all operational activities with support from Crematorium management.

  10. To work as advised to all national cemetery and crematorium specific standards and adhere to all relevant regulations and codes of practice in respect of burial and grounds maintenance activities.

  11. To carry out ashes interments/scattering within the grounds in accordance with instructions given by the crematorium officers/management team.

  12. Ensure correct installation and maintenance of memorials within the site grounds.

  13. The post requires impartiality when receiving or carrying out requests for specific requests from members of the public.

  14. TIn your role you are required to speak English with sufficient fluency to effectively perform your duties, as required by Section 77-84 of the Immigration Act 2016