Employee Specification

The criteria listed below explains what is measured throughout this recruitment process, including what you need to disclose in your application form and what we will ask/assess at interview. Applications must clearly demonstrate all essential criteria listed in the application form section to progress to interview. 

  Application form tip: Use examples of your experiences to demonstrate how you meet a criteria. Your experiences may be from a non work related setting, such as caring for a child, adult or family member. Always provide a clear example of how you meet each criteria.

What's assessed from your Application form

Criteria Essential Desirable 
Understands that people are different but the importance of dignity, respect, privacy and independence are foremost    
Suitable to work with vulnerable adults, shows honesty and integrity  
Knowledge of how poor nutrition and hydration may impact upon an individual  

Previous experience of working with people in a care setting


  Application form tip  You may have transferable skills examples from non care related roles such as customer service roles or jobs that require engagement with another person. Although these may not be from a care setting, the transferable skills may be relevant. An example may be how you have helped someone.

What's assessed at your interview

Criteria Essential Desirable
Understands that people are different but the importance of dignity, respect, privacy and independence are foremost  

Is caring and compassionate and able to understand how others are feeling

Shows a positive approach  
Able to communicate with the people being supported.  Including noticing gestures, facial expressions, body language and changes in behaviour  
Able to record customer information and update records  
Able to work on own initiative and as part of the team  
Knowledge of how poor nutrition and hydration may impact upon an individual  

Previous experience of working with people in a care setting


Understanding of dementia and the symptoms this can present


Experience of supporting older adults living with dementia


Job outline

Overall purpose

Within a flexible shift pattern to provide practical, emotional and social support to older adults living with a dementia in a specialist residential setting.  Primarily over meal times and in the communal areas of the home. Under the general supervision of a supervisory officer.

Principal accountabilities

  1. To offer choice to people who may experience some communication and comprehension impairment in a meaningful way, in relation to where they would like to sit, and what they would like to eat and drink and the level of support they require.
  2. To offer practical support to people with a wide range of needs from those that require full assistance to place food and drink to their mouth to those that require prompts and reassurance to remain independent at mealtimes.
  3. To serve meals, to clear tables, to keep tables clean and to attend to any spills etc.
  4. To support people to have a dignified mealtime offering support with aprons if appropriate and support to wipe their hands and faces after eating.
  5. To supervise communal areas of the home and act in a pre-emptive way by providing reassurance, positive distraction and validation to deescalate or reduce the likelihood of incidents and accidents from occurring.
  6. To raise the alarm in response to incidents and accidents that do occur and to follow instructions to safely mange these from the duty senior team.
  7. To complete accurate records of the daily diet and fluid intake of Service Users, to complete other relevant paperwork  including documenting an outline of any key events or incidents that may later form the base for formal reports.
  8. To take on the role of host for the communal areas of the home ensuring everybody feels comfortable and welcome, facilitating occupation and engagement and setting a therapeutic atmosphere.
  9. There are defined departmental procedures to work with all Service Users and the post holder will work within this framework.
  10. Be thoroughly acquainted with the position of fire extinguishers; escape routes and the action to be taken in case of fire.

  11. Participate in appropriate training, staff development and Quality Assurance.

  12. Comply with Council policies and procedures concerning the Welfare, Health and Safety and Equal Opportunities of all Service Users and employees.
  13. Participate in appropriate training, staff development and quality assurance.

  • The above principal accountabilities are not exhaustive and may vary without changing the character of the job or level of responsibility.
  • The Health and Safety at Work etc. Act, 1974 and other associated legislation places responsibilities for Health and Safety on all employees.  Therefore it is the potholder’s responsibility to take reasonable care for Health and Safety and Welfare of him/herself and other employees in accordance with legislation.
  • The above duties may involve having access to information of a confidential nature which may be covered by the Data Protection Act, and by Part 1 of Schedule 12A to the Local Government Act, 1972.  Confidentiality must be maintained at all times.
  • East Riding of Yorkshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.